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<blockquote data-quote="cdf294" data-source="post: 3314593" data-attributes="member: 579365"><p>Bones is a good guy and is not asking for anything unreasonable or for more than he deserves.</p><p></p><p>I have just recently purchased an amp from Bones and the transaction had a few speedbumps which were not his fault.</p><p></p><p>This is the way a transaction should be performed by the way.</p><p></p><p>I have not had time to verify operation yet since I am at work but I have ZERO doubt that it works or will be resolved to my satisfaction.</p><p></p><p>I sent Bones the payment. He confirmed my payment was received moments after payment sent and said he would produce a tracking number the next day. He provided the tracking number the next day as promised.</p><p></p><p>I tracked the package which was to arrive yesterday and FedEx screwed up and delivered it to the wrong address. To make matters worse, they didn't actually get a signature release and left the package on a doorstep somewhere.</p><p></p><p>I contacted Bones about this and he immediately contacted FedEx to find out what had taken place and called me back within 30 minutes. He told me what he was told and we discussed the options available to get this handled. We agreed to give it a couple days to see what happens.</p><p></p><p>Bones even went as far to offer me another similar amp that would cost him more out of pocket if the amp he shipped was permanently lost with no additional cost to me- I don't know many people who would do this.</p><p></p><p>The good news is that since we decided to give it a few days to see if FedEx could recover the amp, the amp was found and delivered to me this morning.</p><p></p><p>I have nothing but praise for a job well done by Bones.</p><p></p><p>Too many people are way too lax about "customer service".</p></blockquote><p></p>
[QUOTE="cdf294, post: 3314593, member: 579365"] Bones is a good guy and is not asking for anything unreasonable or for more than he deserves. I have just recently purchased an amp from Bones and the transaction had a few speedbumps which were not his fault. This is the way a transaction should be performed by the way. I have not had time to verify operation yet since I am at work but I have ZERO doubt that it works or will be resolved to my satisfaction. I sent Bones the payment. He confirmed my payment was received moments after payment sent and said he would produce a tracking number the next day. He provided the tracking number the next day as promised. I tracked the package which was to arrive yesterday and FedEx screwed up and delivered it to the wrong address. To make matters worse, they didn't actually get a signature release and left the package on a doorstep somewhere. I contacted Bones about this and he immediately contacted FedEx to find out what had taken place and called me back within 30 minutes. He told me what he was told and we discussed the options available to get this handled. We agreed to give it a couple days to see what happens. Bones even went as far to offer me another similar amp that would cost him more out of pocket if the amp he shipped was permanently lost with no additional cost to me- I don't know many people who would do this. The good news is that since we decided to give it a few days to see if FedEx could recover the amp, the amp was found and delivered to me this morning. I have nothing but praise for a job well done by Bones. Too many people are way too lax about "customer service". [/QUOTE]
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