sonicelectronix.com

[bterz 10+ year member]

hey guys I was just wondering if anyone had any experience with sonic electronix.com and returning an item

I know i can find out for sure tomorrow but I bought the wrong sub (my fault) and needed to trade it in for the exact same one but 2ohm instead of 4.

Was wondering if anyone had any experience returning the item and how simple it really was, if at all.

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[Keith H 10+ year member]

Good luck. I have ordered from them dozens of time without any major problems. But one thing I can't stand is there lack of customer service. Hope it works out for ya.

 

[blackbonnie 5,000+ posts]

same here, no problems.

 

[Stoke]

I have also never had any problems with them, but I have never had to return anything, so I guess I can't help you....

 

[reed dollaz 10+ year member]

you should be ok. ive heard bad things about their customer service but it should work out in the long run. gl

 

[82 cutlass 10+ year member]

Well you need to get an rma # first from them before you can make the return . You have to pay to ship your woofer back to them and pay again for them to ship your exchanged woofer . It sucks pretty much . In the end you will get the right woofer .

 

[bterz 10+ year member]

I called today and after about 15 minutes of listening to a machine, I did the smart thing and pressed 0 to get to an operator .

They asked for my email and emailed me my RMA #.

I live about 45 minutes away so I'm just going to go pick it up.

Hopefully its as easy as he made it sound.