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<blockquote data-quote="segurousky" data-source="post: 968214" data-attributes="member: 553188"><p>Thanks for clearing all that up.... and as for everybody who is getting into a war here i was just wanting to let everyone on here know of my experience hoping that someone would help me with my question.</p><p></p><p>I do not regret buying the sub because its a great little puppy but that doesnt make their customer service any better.... i also e-mailed them right after i talked to that asian guy two weeks ago and guess what? i have yet to receive any kind of answers!</p><p></p><p>Please dont make excuses about how their hiring people, or how their backed up!!! if it is so, then that just means that their doing a poor job running the company. As someone pointed out that you can call alpine and find out about their products from 5 and even 10 years ago... thats how a company should be ran.... do you think Microsoft would be what it is if they didnt know jack about Windows ME eventhough they only shipped a small amount of computers with that operating system (Small for Microsoft is a lot for other compaies, just in case somebody took that out of content)?</p><p></p><p>I would like to say thanks to the two of you who responded to my actual question.... TeamPSI and Audioholic!</p><p></p><p>Just curious.... if this TeamPSI guy really is the mighty Dave that everyone talks about (never met him or anything so im neutral about the guy) then why tha hell is he running around forums instead of answering the emails that everyone is still waiting for responses on? I know that if i was running a company i would make sure that my customers are happy instead of running around on forums and answering questions after seeying so much flaming against my company!</p><p></p><p>Anyways people, i do not dislike RE! I just feel that thier customer service sucks and apperantly im not the only one! Its just my opinion... I think Panasonics customer service is awsome but i have heard horror stories about them! Its no big deal!</p></blockquote><p></p>
[QUOTE="segurousky, post: 968214, member: 553188"] Thanks for clearing all that up.... and as for everybody who is getting into a war here i was just wanting to let everyone on here know of my experience hoping that someone would help me with my question. I do not regret buying the sub because its a great little puppy but that doesnt make their customer service any better.... i also e-mailed them right after i talked to that asian guy two weeks ago and guess what? i have yet to receive any kind of answers! Please dont make excuses about how their hiring people, or how their backed up!!! if it is so, then that just means that their doing a poor job running the company. As someone pointed out that you can call alpine and find out about their products from 5 and even 10 years ago... thats how a company should be ran.... do you think Microsoft would be what it is if they didnt know jack about Windows ME eventhough they only shipped a small amount of computers with that operating system (Small for Microsoft is a lot for other compaies, just in case somebody took that out of content)? I would like to say thanks to the two of you who responded to my actual question.... TeamPSI and Audioholic! Just curious.... if this TeamPSI guy really is the mighty Dave that everyone talks about (never met him or anything so im neutral about the guy) then why tha hell is he running around forums instead of answering the emails that everyone is still waiting for responses on? I know that if i was running a company i would make sure that my customers are happy instead of running around on forums and answering questions after seeying so much flaming against my company! Anyways people, i do not dislike RE! I just feel that thier customer service sucks and apperantly im not the only one! Its just my opinion... I think Panasonics customer service is awsome but i have heard horror stories about them! Its no big deal! [/QUOTE]
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