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<blockquote data-quote="cappy72" data-source="post: 967232" data-attributes="member: 554800">Its ok that EVERYONE is not satisfied with RE&#039;s customer service... this is the nature of business, not everyone is going to be pleased no matter how good of a job you do.&nbsp; There are people out there that are just going to say bad things about one company and good about another.For example, everyone $hits all over BEN and ED about their shipping taking forever in addition to the problems with getting the amps from them... I have purchased deadener from them and have had no problems with the shipping, although the edead falls off.Its not REs fault that people call and accept answers that dont satisfy their questions.&nbsp; If you are persistent then your answers will get answered.&nbsp; Im not saying that what happened is right or wrong, but the simple fact is you allowed yourself to hang up the phone and come here it b*tch about this when you didnt get your answers.$hit I just got off the phone with optima about the yellow tops and they couldnt tell me $hit about why my battery melted,&nbsp; or what types of loads cause the side terminals to melt....but I was persistent enough to get someone to contact engineer so my answers can be solved...Dont doubt the product of a company because there are people that have bad experiences with them, that is a bandwagon.&nbsp; If you purchase something from them then you can comment on their product and I am sure that the comments will be good...bTw that was a dam good reply by Dave...</blockquote>

[QUOTE="cappy72, post: 967232, member: 554800"] Its ok that EVERYONE is not satisfied with RE's customer service... this is the nature of business, not everyone is going to be pleased no matter how good of a job you do. There are people out there that are just going to say bad things about one company and good about another. For example, everyone $hits all over BEN and ED about their shipping taking forever in addition to the problems with getting the amps from them... I have purchased deadener from them and have had no problems with the shipping, although the edead falls off. Its not REs fault that people call and accept answers that dont satisfy their questions. If you are persistent then your answers will get answered. [B]Im not saying that what happened is right or wrong, but the simple fact is you allowed yourself to hang up the phone and come here it b*tch about this when you didnt get your answers.[/B] $hit I just got off the phone with optima about the yellow tops and they couldnt tell me $hit about why my battery melted, or what types of loads cause the side terminals to melt.... but I was persistent enough to get someone to contact engineer so my answers can be solved... Dont doubt the product of a company because there are people that have bad experiences with them, that is a bandwagon. If you purchase something from them then you can comment on their product and I am sure that the comments will be good... bTw that was a dam good reply by Dave... [/QUOTE]

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