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<blockquote data-quote="SSS 18734" data-source="post: 4758002" data-attributes="member: 559710">System restore usually will not get rid of viruses. If your virus removal program isn&#039;t doing anything, the virus is probably not yet in the database. Virus software is much more effective in preventing viruses than it is in correcting them. It sounds like you&#039;ll have to do some work to get rid of it.First of all, see if you can find a malicious software removal tool. Get on another computer and google the symptoms/error messages your computer is showing. Most of the time you will find a fix. If you find one, download the malicious software removal tool you find, copy it to a flash drive, and copy and run it on your infected computer.If you can&#039;t find anything that works, a reformat is your next step. Reformatting will almost always fix the problem. Make sure you save any files that are important to you, and wait at least a week before you access them again. By that time, your virus software should have added it to it&#039;s database (if it&#039;s any good). Scan to make sure the infection isn&#039;t in those files before accessing them.</blockquote>

[QUOTE="SSS 18734, post: 4758002, member: 559710"] System restore usually will not get rid of viruses. If your virus removal program isn't doing anything, the virus is probably not yet in the database. Virus software is much more effective in preventing viruses than it is in correcting them. It sounds like you'll have to do some work to get rid of it. First of all, see if you can find a malicious software removal tool. Get on another computer and google the symptoms/error messages your computer is showing. Most of the time you will find a fix. If you find one, download the malicious software removal tool you find, copy it to a flash drive, and copy and run it on your infected computer. If you can't find anything that works, a reformat is your next step. Reformatting will almost always fix the problem. Make sure you save any files that are important to you, and wait at least a week before you access them again. By that time, your virus software should have added it to it's database (if it's any good). Scan to make sure the infection isn't in those files before accessing them. [/QUOTE]

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