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How did Rainbow get to be such a huge boner?
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<blockquote data-quote="belbo" data-source="post: 4216948" data-attributes="member: 556109"><p>Don, I spoke with you and the original seller. I never got a PM from you that a tweeter is on the way. I looked on both my screen names and the last thing I got said that you were waiting on a response as far as price for another tweeter. I would have contacted you sooner but since I went through another seller, I thought I was supposed to go through him.</p><p></p><p>Thank you very much for taking care of it. As I said, I wasn't blaming you or the original seller. As far as their change in policy, it's overdue and to be honest, based on what I read here, I'm still not convinced it's fixed so I will avoid rainbow henceforth. Was just way too much bullshyt involved in a simple warranty claim. 2 weeks would be fine with me, I would have had no problem with a month even, but months and months and the seller telling me he's getting the runaround is just unacceptable for their warranty dept. If the parent company in Germany can't authorize it's US distributor to make the call and do warranty work on it's own (that's what it sounds like from your post) then I will buy a different brand in the future, as I fully intend to do so anyway.</p><p></p><p>As far as the speakers themselves, I'm sure you're selling such a large number of them for a reason. Thank you for taking care of it for me. You may want to check PM's because i did not receive one from you saying it was taken care of.</p></blockquote><p></p>
[QUOTE="belbo, post: 4216948, member: 556109"] Don, I spoke with you and the original seller. I never got a PM from you that a tweeter is on the way. I looked on both my screen names and the last thing I got said that you were waiting on a response as far as price for another tweeter. I would have contacted you sooner but since I went through another seller, I thought I was supposed to go through him. Thank you very much for taking care of it. As I said, I wasn't blaming you or the original seller. As far as their change in policy, it's overdue and to be honest, based on what I read here, I'm still not convinced it's fixed so I will avoid rainbow henceforth. Was just way too much bullshyt involved in a simple warranty claim. 2 weeks would be fine with me, I would have had no problem with a month even, but months and months and the seller telling me he's getting the runaround is just unacceptable for their warranty dept. If the parent company in Germany can't authorize it's US distributor to make the call and do warranty work on it's own (that's what it sounds like from your post) then I will buy a different brand in the future, as I fully intend to do so anyway. As far as the speakers themselves, I'm sure you're selling such a large number of them for a reason. Thank you for taking care of it for me. You may want to check PM's because i did not receive one from you saying it was taken care of. [/QUOTE]
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How did Rainbow get to be such a huge boner?
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