Menu
Forum
What's new
New posts
Live Activity
Search forums
Members
Registered members
Classifieds Member Feedback
Car Audio Discussion
General Car Audio
Car Audio Build Logs
Car Audio Equipment
Subwoofers
Speakers
Amplifiers
Head Units
Car Audio Help
Wiring, Electrical and Installation
Enclosure Design & Construction
Car Audio Classifieds
Car Audio Classifieds
Car Audio Wanted
Classifieds Member Feedback
Gallery
New media
New comments
Search media
SHOP
Shop Head Units
Shop Amplifiers
Shop Speakers
Shop Subwoofers
Shop eBay Car Audio
Log in / Join
Test
Forum
Search
Search titles only
Search titles only
Log in / Join
Search
Search titles only
Search titles only
What's new
New posts
Live Activity
Search forums
Members
Registered members
Classifieds Member Feedback
Menu
Reply to thread
Forum
Car Audio Equipment
Speakers
How did Rainbow get to be such a huge boner?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="6spdcoupe" data-source="post: 4215055" data-attributes="member: 555601"><p>As we both know it was me that you spoke to regarding the replacement. I replied again to you this week informing you the tweeter is on its way back to your original seller and you should have it soon. If I would have known of the issue sooner I would have tried to help more earlier. Of course there was no point in selling your another just to out your expenses further if it is on it's way back.</p><p></p><p>In regards to the the warranty service. I openly admit it has been lacking as of lately due to the US distributor. I have been on top of them like flies on **** lately and they directly assured me this will not happen further.</p><p></p><p>New policy is now MAXIMUM 48hrs to get and RMA number issued. MAXIMUM 2 weeks upon arrival to get defective product repaired/replaced and back out. While this may still seem somewhat lengthy there is still a cost to them to ship back&amp;forth all defectives to Germany and hand out new products without upfront compensation. Whether I agree with this or not is a moot point, but there will be some major changes in their warranty dept.</p><p></p><p>Only time will tell if this holds true, but so far it has. If it doesnt, then all my orders start be sourced directly from Germany again.</p></blockquote><p></p>
[QUOTE="6spdcoupe, post: 4215055, member: 555601"] As we both know it was me that you spoke to regarding the replacement. I replied again to you this week informing you the tweeter is on its way back to your original seller and you should have it soon. If I would have known of the issue sooner I would have tried to help more earlier. Of course there was no point in selling your another just to out your expenses further if it is on it's way back. In regards to the the warranty service. I openly admit it has been lacking as of lately due to the US distributor. I have been on top of them like flies on **** lately and they directly assured me this will not happen further. New policy is now MAXIMUM 48hrs to get and RMA number issued. MAXIMUM 2 weeks upon arrival to get defective product repaired/replaced and back out. While this may still seem somewhat lengthy there is still a cost to them to ship back&forth all defectives to Germany and hand out new products without upfront compensation. Whether I agree with this or not is a moot point, but there will be some major changes in their warranty dept. Only time will tell if this holds true, but so far it has. If it doesnt, then all my orders start be sourced directly from Germany again. [/QUOTE]
Insert quotes…
Verification
Post reply
Forum
Car Audio Equipment
Speakers
How did Rainbow get to be such a huge boner?
Top
Menu
Home
Refresh