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<blockquote data-quote="HiAmplidude" data-source="post: 1247581" data-attributes="member: 561470"><p>Click [start], Run, type &quot;CMD&quot; [enter].&nbsp; In the DOS prompt type &quot;ping www.yahoo.com&quot; (without quotes) [enter].&nbsp; If it responds, his inet connection is fine.&nbsp; If not, it&#039;s broken.&nbsp; If it&#039;s OK, in IE, click on Tools, Internet Options, and in the &quot;home page&quot; box, make sure it&#039;s set to whatever you want your home page to be (<a href="http://www.google.com," target="_blank">http://www.google.com,</a> for example).&nbsp; Spyware often hijacks the home page settings when someone clicks the wrong thing.&nbsp; If you don&#039;t have an inet connection, it&#039;s very possible you have been hit by an exploit that was addressed in SP2 of WinXP.&nbsp; From another computer, with a CD burner or thumb drive, download SP2 (~175MB) and run the whole thing... may take an hour to complete, depending on the power of the laptop.&nbsp; After a reboot, try an inet connection again.&nbsp; If you get one, do these: download the latest virus def&#039;s from your anti-virus program&#039;s source, run a full scan, deleting all found objects, if any.&nbsp; Run <a href="http://www.windowsupdate.com" target="_blank">http://www.windowsupdate.com</a> and click &quot;custom&quot;, selecting all items available, then &quot;download and install...&quot;, reboot if necessary.&nbsp; Then run <a href="http://www.windowsupdate.com" target="_blank">http://www.windowsupdate.com</a> again and again until (after clicking the &quot;custom&quot; button) you have all 0 (zeros) showing in the available updates on the left pane of the window.&nbsp; If there is MS Office installed, do that also from within Word, by clicking the Help, Check for Updates at the top.&nbsp; You&#039;ll also want to cover the system by going to <a href="http://www.download.com" target="_blank">http://www.download.com</a> and download: Spyware Blaster and Ad-Aware SE (both free for personal use).&nbsp; In those, download all latest pattern files and enable all protection/scan full system.&nbsp; There are plenty of others you could/should do, but this stuff should get it back to happy.</p></blockquote><p></p>

[QUOTE="HiAmplidude, post: 1247581, member: 561470"] Click [start], Run, type "CMD" [enter]. In the DOS prompt type "ping www.yahoo.com" (without quotes) [enter]. If it responds, his inet connection is fine. If not, it's broken. If it's OK, in IE, click on Tools, Internet Options, and in the "home page" box, make sure it's set to whatever you want your home page to be ([URL="http://www.google.com,"]http://www.google.com,[/URL] for example). Spyware often hijacks the home page settings when someone clicks the wrong thing. If you don't have an inet connection, it's very possible you have been hit by an exploit that was addressed in SP2 of WinXP. From another computer, with a CD burner or thumb drive, download SP2 (~175MB) and run the whole thing... may take an hour to complete, depending on the power of the laptop. After a reboot, try an inet connection again. If you get one, do these: download the latest virus def's from your anti-virus program's source, run a full scan, deleting all found objects, if any. Run [URL="http://www.windowsupdate.com"]http://www.windowsupdate.com[/URL] and click "custom", selecting all items available, then "download and install...", reboot if necessary. Then run [URL="http://www.windowsupdate.com"]http://www.windowsupdate.com[/URL] again and again until (after clicking the "custom" button) you have all 0 (zeros) showing in the available updates on the left pane of the window. If there is MS Office installed, do that also from within Word, by clicking the Help, Check for Updates at the top. You'll also want to cover the system by going to [URL="http://www.download.com"]http://www.download.com[/URL] and download: Spyware Blaster and Ad-Aware SE (both free for personal use). In those, download all latest pattern files and enable all protection/scan full system. There are plenty of others you could/should do, but this stuff should get it back to happy. [/QUOTE]

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