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FI Audio SSD 15” Magnet cracked under warranty?
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<blockquote data-quote="West1" data-source="post: 8824449" data-attributes="member: 586208"><p>Hello.</p><p>I purchased a 15” SSD from FI around April 2022. Yesterday I got in my Tahoe and warmed it up in my garage like normal (winter or summer time). After about 10 min, I decided to leave home. Pulling out, I set my bass knob from zero to full tilt as I was going to listen to spanish music. The moment the bass knob was moved from zero (HU around 10% volume, im still pulling out of driveway), my sub sounds terrible?!</p><p></p><p>I stop and drive back in my garage and start to trouble shoot and eventually remove the sub. To my surprise, the magnet is cracked! It’s the Holidays and my granddaughter is staying with us so I’ve had the bass knob turned all the way off and Bass at stock Eq at -9. Thursday evening was the last time I had power to the sub and zero distortion or issues. Eq was and still is at -9, normal playing is at -0.</p><p></p><p>Im blown away that the magnet randomly cracked. I reached out to FI via FB messenger and was told this happens when it’s cold and sub is played full blast (which I know is 100% false in this case especially since I always warm my truck up w/auto heating).</p><p></p><p>I had a follow up message that it’s an old sub and is not warranted and could ask the boss/owner for a quote to repair (not specific words, just summarizing).</p><p></p><p>My question is, is this normal for sub magnets to randomly crack?</p><p>Is it normal for subs under warranty to not be warranted?</p><p></p><p>Thank you for your feedback and Merry Christmas everyone!!!</p></blockquote><p></p>
[QUOTE="West1, post: 8824449, member: 586208"] Hello. I purchased a 15” SSD from FI around April 2022. Yesterday I got in my Tahoe and warmed it up in my garage like normal (winter or summer time). After about 10 min, I decided to leave home. Pulling out, I set my bass knob from zero to full tilt as I was going to listen to spanish music. The moment the bass knob was moved from zero (HU around 10% volume, im still pulling out of driveway), my sub sounds terrible?! I stop and drive back in my garage and start to trouble shoot and eventually remove the sub. To my surprise, the magnet is cracked! It’s the Holidays and my granddaughter is staying with us so I’ve had the bass knob turned all the way off and Bass at stock Eq at -9. Thursday evening was the last time I had power to the sub and zero distortion or issues. Eq was and still is at -9, normal playing is at -0. Im blown away that the magnet randomly cracked. I reached out to FI via FB messenger and was told this happens when it’s cold and sub is played full blast (which I know is 100% false in this case especially since I always warm my truck up w/auto heating). I had a follow up message that it’s an old sub and is not warranted and could ask the boss/owner for a quote to repair (not specific words, just summarizing). My question is, is this normal for sub magnets to randomly crack? Is it normal for subs under warranty to not be warranted? Thank you for your feedback and Merry Christmas everyone!!! [/QUOTE]
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FI Audio SSD 15” Magnet cracked under warranty?
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