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<blockquote data-quote="BUMPING150S" data-source="post: 945046" data-attributes="member: 560043"><p>I have owned probbaly every dd woofer from the 3500 series to the 9100 to the 9500 to the 9900 series and today DD pushed me past my limit. I had recently sold a BRAND NEW DD9512 to someone and the DUST CAP appears to have a rattle from what he says and hears so I call DD to tell them of thr problem and they say they have nver heard of this before. BS i know people that have had the same problem with the DUSTCAP which is CARBON FIBER, So he tells me some stuff to try so I tell the kid and it is the dustcap for shure. So I call back and they say well pay the shipping here and back which comes out to be over 60 bucks. I think thats BS if the DUSTCAP would have ben mounted right in the first place It wouldnt need to go back. So never the less it will be shipped back to DD. I love there woofers but I will no longer buy any DD products due to the coustmer severice I have had on this sub. I have never had a problem in the past dealing with them but for some reason It has to start know. Im writting this to make you aware of the situation and get your opinion on wether I should have to pay the shipping there and back cause they ****ed up? So know I will use SOLO X&quot; and MT&#039;s .</p></blockquote><p></p>

[QUOTE="BUMPING150S, post: 945046, member: 560043"] I have owned probbaly every dd woofer from the 3500 series to the 9100 to the 9500 to the 9900 series and today DD pushed me past my limit. I had recently sold a BRAND NEW DD9512 to someone and the DUST CAP appears to have a rattle from what he says and hears so I call DD to tell them of thr problem and they say they have nver heard of this before. BS i know people that have had the same problem with the DUSTCAP which is CARBON FIBER, So he tells me some stuff to try so I tell the kid and it is the dustcap for shure. So I call back and they say well pay the shipping here and back which comes out to be over 60 bucks. I think thats BS if the DUSTCAP would have ben mounted right in the first place It wouldnt need to go back. So never the less it will be shipped back to DD. I love there woofers but I will no longer buy any DD products due to the coustmer severice I have had on this sub. I have never had a problem in the past dealing with them but for some reason It has to start know. Im writting this to make you aware of the situation and get your opinion on wether I should have to pay the shipping there and back cause they ****ed up? So know I will use SOLO X" and MT's . [/QUOTE]

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