Columbia House (dvd)...fckin scammers

[Megalomaniac 5,000+ posts]

I fullfilled my contract couple months ago, I called and canceled account(automated process) then i cancelled my credit card and got a new card. Somehow my account still isnt cancelled and they sent me that godam directors selection dvd, i sent it back with return to sender written on it. and then it showed up on my NEW credit card statement, i checked online and my account was still open & the new card # was there somehow //content.invisioncic.com/y282845/emoticons/mad.gif.c18f003ab0ef8a0d9c27ca78d77a6392.gif. They are a big fckin scammer.

Anybody know what I should do now?

Has anyone been successful in canceling an account with them?

Click to read more...

 

[MikeofTulsa Moderator]

try calling them?

 

[Megalomaniac 5,000+ posts]

everything is automated with them. I called all you get is a dam robot and im at a moot

 

[Megalomaniac 5,000+ posts]

OK I CALLED ONCE AGAIN, THIS TIME I GOT A REAL PERSON!!! I MADE SURE I CANCELED THAT *****, LADY ASKED WHY I SIMPLY SAID IM GOING TO COLLEGE I HAVE TO PAY THOSE BILLS

 

[CaliforniabOY5 10+ year member]

had that similar problem a while back. . . when you 1st cancelled did you get a conf. # ?

 

[MikeofTulsa Moderator]

so what your saying, is my suggestion worked.

 

[WantedIsHere]

dont be too proud of yourself there mike, you arent the first person to think of using a phone....

 

[snoopdan 5,000+ posts]

they've been at this scam for years, they're good at it by now. they started Columbia house in what, the late 80's ??? now they just use 3rd world people to answer the phones instead of hard working scamming americans.

 

[MikeofTulsa Moderator]

dont be too proud of yourself there mike, you arent the first person to think of using a phone....

have you read 90% of the b!tching threads on this forum? only about 5% of the people on the forum even know what a phone is based on the questions people ask.

 

[Eugenics 5,000+ posts]

Automated customer service is one of the most frustrating things in life.

goobbbbbb

 

[Megalomaniac 5,000+ posts]

mike: i did call them several times before(months ago) and could never get to a real person. Today when I called i happened to get a real person so i was happy.

cali: no confirmation # last time or this time. //content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif

snoop: i did more research and its a huge "legal" scam. soma*****! Also it sounded like a white lady who answered

Eugenics: it is frustrating.

stay away from COLOMBIA HOUSE!!