Best Buy Returns

[foomasta69 10+ year member]

wellll my friend baught a pair of subs off best buy brand new, had them for about 3 days now and is going to return them, one of them has a small slit in it, what is the chances these people are going to know, at bestbuy do the test the subs and stuff er what?

Click to read more...

 

[Mackenzie 10+ year member]

knowing best buy you may be able to slip it by them. I know ive done my fair share of that. You never know though.

 

[zachzchw 5,000+ posts]

So, your friend messed up the sub, and is returning them because of it?

Or the slit was there when he bought them?

 

[DIPayton 10+ year member]

this is a little off topic, but somewhat on topic maybe...

How does the warranty work. I never had any problems with any of my gear because I just got into car audio about 5 or 6 months ago... but does warranty cover stupidity? Like if I just blow my subs because I was being dumb, can I return them or what?

 

[slicks5150 10+ year member]

this is a little off topic, but somewhat on topic maybe...
How does the warranty work. I never had any problems with any of my gear because I just got into car audio about 5 or 6 months ago... but does warranty cover stupidity? Like if I just blow my subs because I was being dumb, can I return them or what?

most places only warranty certain parts and not others. like voice coils , not usually covered . broken tinsels not usually covered. so no stupidity wont be covered either. and far as I know best buy tests subs and amps if you want to return or exchange them.

 

[Justin89T 10+ year member]

best buys warrenty will replace the sub if its blown. period.

as for returning the sub, tell them the slit was there when you got it and they'll take it back.

btw:

F U C K B E S T B U Y

 

[Raven 10+ year member]

I've had very good experiences returning stuff to Best Buy. Even computer hardware. It could be specific to the BB in my area, could be standard procedure.

I have a Jensen JXP 460 with the reciept and 4 year warranty slip. I wonder if they would take it now that they don't sell Jensen anymore? =p Trade it in for one of those CEA 2006 compliant Dual amps.

 

[foomasta69 10+ year member]

lol hell yea the people dont have a clue what there talking about and there prices are outragious

 

[zachzchw 5,000+ posts]

I have a Jensen JXP 460 with the reciept and 4 year warranty slip. I wonder if they would take it now that they don't sell Jensen anymore? =p Trade it in for one of those CEA 2006 compliant Dual amps.

Blow it up, and take it back....They will have to give you an amp of at least the same price...Or you could probably put in a little cash and come home with a nice upgrade.

 

[IndyMike]

Do you guys realise its people like you who make our jobs extremely difficult or worse yet, lose them?

lol hell yea the people dont have a clue what there talking about and there prices are outragious

And yes well some of them dont.

 

[negativezeroz 5,000+ posts]

My friend and I bought a 9845 from BBY. His dad was screwing the chassis into the sleeve and the screw bent the chassis and pushed the entire laser, etc. over to where it couldnt read CD's. We took it back and all they did was look at it.So his dad's error = lesson and new 9845. //content.invisioncic.com/y282845/emoticons/up2something.gif.dd110ecf3ae4b76050d87598f2f8de7c.gif No testing. But yet again the damage was UNDER the sleeve so you couldnt see at first glance...

 

[TypeRBass 10+ year member]

haha with my first system, ihad the 2 year warranty at circuit city. i blew 15 of those frickin infinity reference series subs....with 250 rms goin to each...still baffles me, but they took them back every single time. all of them with blown coils/snapped tinsel leads. it was good stuff, then they threatened to 'take away' my warranty //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[iagrdshaka 5,000+ posts]

lol hell yea the people dont have a clue what there talking about and there prices are outragious

x2billion total morons //content.invisioncic.com/y282845/emoticons/crazy.gif.c13912c32de98515d3142759a824dae7.gif

 

[AVSTANG02]

MAKE SURE YOU GET THE EXTENDED SERVICE PLAN OR YOU ARE SOL.

BestBuy is very good with returns under the 30 day period hell i've returned $5000.00 laptops...

With bestbuy service plan they will instantly swap your broken stuff with new stuff. Only once tho after that one time all they will do is send the second busted product in for repair.

if they do not have the product in stock or stopped selling it and you have the extended service plan you can convince them to swap it for the same type of product of same or slightly higher cost.

When you return the subs they may ask someone from car audio to take a look to see that you have everything that came in the box. They are very anal about that.

if you dont have the boxes, manuals etc.. expect major hassles and maybe no return.

Also if they call someone from car audio that person may examine the subs and notice the "slit" sooo who knows it's worth a shot...

what are they gonna do? call the cops? the key is if they notice the slit just play dumb and say **** like "WTF IS THIS!?!? NO WONDER THESE SUBS ****IN ****"

just make sure you are stubborn and firm and dont let them talk you into taking another sub of the same model/brand without a "slit"....

 

[Eugenics 5,000+ posts]

you'd be better off, blowing it, getting it replaced under warranty and then returning it

 

[93 saturn sl2 10+ year member]

My friend bought a yamaha receiver and when he was hooking it up put a big scratch in it and took it back and got a new one

 

[Raven 10+ year member]

Ok, sometimes I wonder why you people insist on this whole "Wreck it and get a new one" philosophy.

[story]

Where I work, an 8 pound bag of ice is a $1.39. When I came across a sales slip, I was the store bought them for $0.65 cents apiece. The company that makes the ice has to take back and replace about 30% of their products for "defects". These defects mostly come from the buyers complaining that their bag of ice has something incredibly stupid wrong with it. Tiny hole in the bag, the ice is one big block (which means you punch the ****ing bag really hard to break it up, morons), the outside of the plastic bag the ice is in is dirty, just really dumb stuff that in no way affects how the ice does what ice does. About 5% have real ice effecting defects.

The company makes the bag of ice for $0.32 apiece, adds 30% to compensate for these wastes, and then 20% to make a living. The store then marks it up 110% because not only do they have to hassle with ice company about "defective" merchandise, but they also have to apologize and waste time making the upset customer happy, and pay me to dump out the perfectly good ice, and waste a lot of hot water to turn the perfectly good ice into perfectly good water that goes down a drain, and then to restock the ice shelf with another perfectly good bag of ice someone might or might not ***** over.

Same goes for every storefront that sells 12v electronics. If I blow up my Jensen within the 18 months left on the warranty, I will return it. But I'm not gonna try to blow it up with anything more than the usual abuse I give it. That's just another $100 that BB has to push on everyone else.

[/story]

 

[Shyne151 10+ year member]

haha with my first system, ihad the 2 year warranty at circuit city. i blew 15 of those frickin infinity reference series subs....with 250 rms goin to each...still baffles me, but they took them back every single time. all of them with blown coils/snapped tinsel leads. it was good stuff, then they threatened to 'take away' my warranty //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

Our warranty is sweet on subs. As long as it doesn't have a hole in it, we'll give you a new one. It's a direct swap out.

 

[DownForSoundAudio]

this is a little off topic, but somewhat on topic maybe...

How does the warranty work. I never had any problems with any of my gear because I just got into car audio about 5 or 6 months ago... but does warranty cover stupidity? Like if I just blow my subs because I was being dumb, can I return them or what?

Yes, you can return the sub(s) as long as it or them are still under the factory warranty.

 

[DownForSoundAudio]

I've had very good experiences returning stuff to Best Buy. Even computer hardware. It could be specific to the BB in my area, could be standard procedure.

I have a Jensen JXP 460 with the reciept and 4 year warranty slip. I wonder if they would take it now that they don't sell Jensen anymore? =p Trade it in for one of those CEA 2006 compliant Dual amps.

They might but, don't get a Dual Amp, they are made from cheap parts, that's why Walmart sells them. You'd be better off getting a Kicker amp or Alpine amp. Almost anything is better. Or go to Down4Sound.com and get a custom made JP amp or any fine amp sold on the website.