Apparently there is an issue with the amp now, so we will be working on whats going on with it.Not sure exactly whats going on clearly, but we will make mends.Amp was pretested again before shipping, and was in full operation approx one month and a half ago when pulled running a pair of Hertz 6.5,and a pair of 5.25 CDT components.Pretested with same speakers in my doors atm, as well as a pair of infinity tweets,and a free air Polk DB 6.5 coax.Amp was shipped with a foam casing on bottom of inside box 2"bottom base,2-3" of sponge foam covering Supply terminals, and double 3/4"bubble wrap on RCAs connection and wrapped with 1/8"-1/4" bubble wrap and covered with 1"peanuts on top and wedged all sides..Box came in tact with no damage.So???Not sure as to what we will do, but will work it out for sure. BetterAction has been communicating very well and patiently.Just got back in town and will be contacting him Via-text