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<blockquote data-quote="DJL" data-source="post: 5247219" data-attributes="member: 558417">Again taking nothing away from the Zenon amp our amps are not built by Zenon. As far as amp repairs go our present repair service is located in OKC close to our facility and we stock a full line of repair parts. Turn around time is usually 3-4 days.I did not decide to go into the amp business on the drop of the hat and just pick an OEM builder at random to build our amp line. Our sister company, Digital Designs, has been in the amplifier business for several years and I took that experience, both&nbsp; the good and the bad, and applied what we had learned before expanding Audioque into the amp&nbsp; business.Audioque is a direct seller and does not support a dealer network with the associated &quot;mark-ups&quot; needed to provide the additional profit margins for dealers&nbsp; or &quot;reps. This enables us to give an &quot;open checkbook&quot; to our OEM amp company to provide us with the highest quality designs, parts and production methods available. We are in constant contact with our OEM suppliers and I am not an easy person to deal with when it comes to questions of production quality. I pay for the best and I&nbsp; insist on the best.I am very pleased with the quality, reliabilty, and performance of our AQ1200D and AQ2200D amps. We now have hundreds of these amps sold and to date the reliability and performance has been exceptional. I fully expect our new AQ3500D and the AQ4X90 to do the same.We provide &quot;in house&quot; service on all of&nbsp; our subwoofer lines as well as recone parts to OUR customers. It is only a natural progression that we do the same with our amplifiers. I do not like to depend on &quot;outside&quot; contractors to service our products. It&#039;s not that they don&#039;t do good work, most do, but it places our reputation out of our hands and absolute control. To be quite honest we don&#039;t have enough amp repair work on our products to make it cost effective but by partnering up with DD and another large amp company it will be.</blockquote>

[QUOTE="DJL, post: 5247219, member: 558417"] Again taking nothing away from the Zenon amp our amps are not built by Zenon. As far as amp repairs go our present repair service is located in OKC close to our facility and we stock a full line of repair parts. Turn around time is usually 3-4 days. I did not decide to go into the amp business on the drop of the hat and just pick an OEM builder at random to build our amp line. Our sister company, Digital Designs, has been in the amplifier business for several years and I took that experience, both the good and the bad, and applied what we had learned before expanding Audioque into the amp business. Audioque is a direct seller and does not support a dealer network with the associated "mark-ups" needed to provide the additional profit margins for dealers or "reps. This enables us to give an "open checkbook" to our OEM amp company to provide us with the highest quality designs, parts and production methods available. We are in constant contact with our OEM suppliers and I am not an easy person to deal with when it comes to questions of production quality. I pay for the best and I insist on the best. I am very pleased with the quality, reliabilty, and performance of our AQ1200D and AQ2200D amps. We now have hundreds of these amps sold and to date the reliability and performance has been exceptional. I fully expect our new AQ3500D and the AQ4X90 to do the same. We provide "in house" service on all of our subwoofer lines as well as recone parts to OUR customers. It is only a natural progression that we do the same with our amplifiers. I do not like to depend on "outside" contractors to service our products. It's not that they don't do good work, most do, but it places our reputation out of our hands and absolute control. To be quite honest we don't have enough amp repair work on our products to make it cost effective but by partnering up with DD and another large amp company it will be. [/QUOTE]

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