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Car Audio Discussion
General Car Audio
Zapco Customer Service = HORRIBLE
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<blockquote data-quote="6spdcoupe" data-source="post: 7415007" data-attributes="member: 555601"><p>Been selling/installing tons of DCRs for several years now and yes the problem has arose once or twice. However they were Extremely prompt about handling it, even expedited the exchange.</p><p></p><p>However my curiosity lie in why are You having to deal with this ? How come your dealer is not making these calls/emails/concerns ? Did you have a cap in line with your tweeter ? Could have very possibly saved your tweeter.</p><p></p><p>Shelly was recently ( a few months back) literally thrown into her position when some changes were made. She has an enormous plate in front of her which is a lot to handle especially when put into a position that was never expected. Cutting a little slack can go a long way. Still makes me wonder why your dealer has not handled this for you though ..</p></blockquote><p></p>
[QUOTE="6spdcoupe, post: 7415007, member: 555601"] Been selling/installing tons of DCRs for several years now and yes the problem has arose once or twice. However they were Extremely prompt about handling it, even expedited the exchange. However my curiosity lie in why are You having to deal with this ? How come your dealer is not making these calls/emails/concerns ? Did you have a cap in line with your tweeter ? Could have very possibly saved your tweeter. Shelly was recently ( a few months back) literally thrown into her position when some changes were made. She has an enormous plate in front of her which is a lot to handle especially when put into a position that was never expected. Cutting a little slack can go a long way. Still makes me wonder why your dealer has not handled this for you though .. [/QUOTE]
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Zapco Customer Service = HORRIBLE
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