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Will I regret getting my system installed at Best Buy?
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<blockquote data-quote="Limey turncoat" data-source="post: 5391541" data-attributes="member: 605376"><p>Ugh. I went back today. He was really rude and standoffish from the start. Didn't greet me, made me wait around for 15 minutes until he was on the clock, then when he acknowledged I was there he just took my keys and walked to my truck.</p><p></p><p>He realised the problem is an RCA cable, which it is; if you wiggle it a bit all the speakers work perfectly, but it goes out again if it's moved. However, he said he needs to take the wiring out and remove the radio to put in a new cable. He refused to fix it on the spot. He said he has other customers booked for today, and I pointed out that I was his customer last night and he should have made sure the job was finished. We argued a bit more; he kept going on about technical stuff like crimping which I don't have any CLUE about - hence why I went to BestBuy to do this in the first place. Eventually he stormed off to get a manager because I said this was his fault and he ought to take responsibility for not checking the wiring. He was acting like a prima donna and a wanker, which I picked up on when I met him, but oh well.</p><p></p><p>The manager was ****ing nuts! At one point I got really annoyed with the installer while we were talking because he tried to fob me off with some bullshit about hitting a bump and how he'd have to charge me for a new cable, so I said something like "I came back within 5 ****ing minutes of the install being completed" and the manager went crazy! She started yelling at me that I couldn't swear in the presence of "a lady", that I couldn't say that word on public television, it was offensive. This went on literally for about two solid minutes until I apologised. Then a couple of minutes later I swore again in the same kind of context and she blew up again! She said that was twice I'd sworn and if I swore again she'd make me leave. I was, like, 'Is this really the issue here?! My install was $200 above the estimate, it wasn't finished on time - or properly - and now I'm being messed about trying to get it fixed!'</p><p></p><p>Anyway... long story short, I have an appointment for 8.00 tonight to get this shit done. The manager even threw in the $10 RCA cable "for my inconvenience". Thanks. Last time I ever shop at BestBuy.</p></blockquote><p></p>
[QUOTE="Limey turncoat, post: 5391541, member: 605376"] Ugh. I went back today. He was really rude and standoffish from the start. Didn't greet me, made me wait around for 15 minutes until he was on the clock, then when he acknowledged I was there he just took my keys and walked to my truck. He realised the problem is an RCA cable, which it is; if you wiggle it a bit all the speakers work perfectly, but it goes out again if it's moved. However, he said he needs to take the wiring out and remove the radio to put in a new cable. He refused to fix it on the spot. He said he has other customers booked for today, and I pointed out that I was his customer last night and he should have made sure the job was finished. We argued a bit more; he kept going on about technical stuff like crimping which I don't have any CLUE about - hence why I went to BestBuy to do this in the first place. Eventually he stormed off to get a manager because I said this was his fault and he ought to take responsibility for not checking the wiring. He was acting like a prima donna and a wanker, which I picked up on when I met him, but oh well. The manager was ****ing nuts! At one point I got really annoyed with the installer while we were talking because he tried to fob me off with some bullshit about hitting a bump and how he'd have to charge me for a new cable, so I said something like "I came back within 5 ****ing minutes of the install being completed" and the manager went crazy! She started yelling at me that I couldn't swear in the presence of "a lady", that I couldn't say that word on public television, it was offensive. This went on literally for about two solid minutes until I apologised. Then a couple of minutes later I swore again in the same kind of context and she blew up again! She said that was twice I'd sworn and if I swore again she'd make me leave. I was, like, 'Is this really the issue here?! My install was $200 above the estimate, it wasn't finished on time - or properly - and now I'm being messed about trying to get it fixed!' Anyway... long story short, I have an appointment for 8.00 tonight to get this shit done. The manager even threw in the $10 RCA cable "for my inconvenience". Thanks. Last time I ever shop at BestBuy. [/QUOTE]
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