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<blockquote data-quote="Prowler573" data-source="post: 3064367" data-attributes="member: 561023">Have you or anyone you know ever had to use that in-house OCS warranty??If so - how easy was the process? Did you have to pay for shipping back to OCS to get it fixed?There are so many factors going into Crutchfield&#039;s pricing, man.I had a Kenwood eXcelon CD player (KDC-X569) that started throwing a TOS Error with any and every CD you inserted into it when there was about 3 or 4 weeks left of the 2yr manufacturer&#039;s warranty.I called up Crutchfield, they looked up my original invoice, and gave me both an RA# and a method of shipping it via UPS on their dime back to them.With only a 2 week turnaround I had it back in full working order. Return shipping to me was also on Crutchfield&#039;s dime.Would I have been able to do that almost 2 years after buying it from another vendor?Not too bloody likely...</blockquote>

[QUOTE="Prowler573, post: 3064367, member: 561023"] Have you or anyone you know ever had to use that in-house OCS warranty?? If so - how easy was the process? Did you have to pay for shipping back to OCS to get it fixed? There are so many factors going into Crutchfield's pricing, man. I had a Kenwood e[COLOR=Red]X[/COLOR]celon CD player (KDC-X569) that started throwing a TOS Error with any and every CD you inserted into it when there was about 3 or 4 weeks left of the 2yr manufacturer's warranty. I called up Crutchfield, they looked up my original invoice, and gave me both an RA# and a method of shipping it via UPS [B]on their dime[/B] back to them. With only a 2 week turnaround I had it back in full working order. Return shipping to me was also on Crutchfield's dime. Would I have been able to do that almost 2 years after buying it from another vendor? Not too bloody likely... [/QUOTE]

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