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<blockquote data-quote="Resonant Engr." data-source="post: 492068" data-attributes="member: 549662">I had several messages this morning with this link... I was appauled when I first read the inital posts... then about peed myself when I found out why.We have had such a massive response to our products in the last 6 months that it is hard to keep the phones and emails going.&nbsp; We have 3 lines with call waiting on each, and it is rare that they are not full.&nbsp; While it is doing our consumers a disservice by not having more people to answer more lines, it would be doing them the same disservice by having unqualified personnel to answer tech and sales questions.&nbsp; A body on the other end of the line simply is not enough.&nbsp; We pride ourselves on our products and service, and are rapidly trying to meet the needs of our direct customers.&nbsp; At the same time we are rapidly expanding our dealer network to bring RE quality service direct to your town.Please be patient as we are trying to keep up with the 250+ daily emails and phone calls.&nbsp; We will have things sorted shortly.Thanks,RE</blockquote>

[QUOTE="Resonant Engr., post: 492068, member: 549662"] I had several messages this morning with this link... I was appauled when I first read the inital posts... then about peed myself when I found out why. We have had such a massive response to our products in the last 6 months that it is hard to keep the phones and emails going. We have 3 lines with call waiting on each, and it is rare that they are not full. While it is doing our consumers a disservice by not having more people to answer more lines, it would be doing them the same disservice by having unqualified personnel to answer tech and sales questions. A body on the other end of the line simply is not enough. We pride ourselves on our products and service, and are rapidly trying to meet the needs of our direct customers. At the same time we are rapidly expanding our dealer network to bring RE quality service direct to your town. Please be patient as we are trying to keep up with the 250+ daily emails and phone calls. We will have things sorted shortly. Thanks, RE [/QUOTE]

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