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<blockquote data-quote="Snail" data-source="post: 1015822" data-attributes="member: 547205">I ordered a Profile HA700M (paperweight) to power my JL 10w3v2d4. A week after I ordered it I called them to see when it was expected to hit my door step. They said it was cancelled because it was on &quot;back order&quot; (the magical &quot;it&#039;s no ones fault&quot; word). The guy said they sent an email earlier in the day and I told him I was looking at my in-box with no such thing. &quot;Must not have processed yet.&quot; Uh-huh. This is a day later right now and I still have no email....just checked. The email just &quot;arrived&quot; from its long journey over the phone lines of the Sierra Nevada mountain range. I hear it&#039;s quite the trek. Anyway...They didn&#039;t offer to do anything for me and I just got a bunch of horse poo about how they can&#039;t match the great deal I got. Why not try to please the customer right off the bat? Why not let me know that it&#039;s on back order in a timely fashion? My gf&#039;s car is sitting out there with no seats waiting for an amp. Rad.I&#039;ve used thezeb before with success (CDT 6.5 comp&#039;s, very nice) but this ticked me off. I&#039;d agree, good place to do business, maybe even the best online. I just had a bad experience.No problem getting the money back on my card though. That&#039;s something special in the audio retail world.</blockquote>

[QUOTE="Snail, post: 1015822, member: 547205"] I ordered a Profile HA700M (paperweight) to power my JL 10w3v2d4. A week after I ordered it I called them to see when it was expected to hit my door step. They said it was cancelled because it was on "back order" (the magical "it's no ones fault" word). The guy said they sent an email earlier in the day and I told him I was looking at my in-box with no such thing. "Must not have processed yet." Uh-huh. This is a day later right now and I still have no email. ...just checked. The email just "arrived" from its long journey over the phone lines of the Sierra Nevada mountain range. I hear it's quite the trek. Anyway... They didn't offer to do anything for me and I just got a bunch of horse poo about how they can't match the great deal I got. Why not try to please the customer right off the bat? Why not let me know that it's on back order in a timely fashion? My gf's car is sitting out there with no seats waiting for an amp. Rad. I've used thezeb before with success (CDT 6.5 comp's, very nice) but this ticked me off. I'd agree, good place to do business, maybe even the best online. I just had a bad experience. No problem getting the money back on my card though. That's something special in the audio retail world. [/QUOTE]

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