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<blockquote data-quote="Prowler573" data-source="post: 1475187" data-attributes="member: 561023">Re: Wright&#039;s Sound GalleryOne of my bad sticking points with them is their pricing generally tends towards the outrageous. $2/foot for 4awg wire? I understand retail is retail but shoot!My main beef with them, however, is their corporate sales policy which is literally &#039;Fleece Every Customer That Walks In The Door For As Much As Humanly Possible.&#039; Up to and including sending their sales staff to classes where they are taught to upsell to an exponential level especially if they get a somewhat obviously affluent customer.Now I don&#039;t begrudge a good salesperson getting the most out of every customer relationship. But, like all things, I think there should be an ethical limit to certain behavior.Example:An elderly woman, undoubtedly someone&#039;s &quot;Granny,&quot; buys a new car and it comes stock with a CD player and no cassette. Well, this is a problem because the only media Granny owns music on is four-track cassette tapes. //content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif Poor Granny...Granny rocks on up the street to Wright&#039;s because she recalls her grandson talking about them selling car radios so she reckons there ought to be someone in there that can help her out. She goes in and explains what she needs and why (getting rid of the OEM CD and replacing it with a cassette receiver....yes, they still make &#039;em...) but admittedly knows very little about them.Joe Salesguy&#039;s eyes light up and he can just smell the commission! So our guy Joe engages Granny in a long diatribe about &quot;this&quot; stereo is the only one we have that will fit properly in your car....and then if you replace your stock radio with &quot;this&quot; one you&#039;ll then need to upgrade to &quot;these&quot; better quality speakers lest this new radio blow out your old ones.....and unfortunately to get the best sound out of &quot;these&quot; speakers you&#039;ll have to get &quot;that&quot; amplifier which will require &quot;one of these&quot; install kits and to put all of this in your car it will require a fee of &quot;! edited for obscenity !*&quot;Well,&quot; Granny thinks, &quot;Joe Salesguy sure seems like a nice young man and such a nice fella wouldn&#039;t steer me wrong so it must be that I need all this stuff to be able to listen to my tapes.&quot; //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gifGranny came in looking for something that should have cost her no more than $150 tops and leaves about a grand lighter. I&#039;ll tell you the truth, man, &#039;cause I&#039;ve seen it too many times but scenarios like the above-descibed aren&#039;t as uncommon as one might think. Wright&#039;s specifically teaches their sales staff how to make the above happen if at all possible ~ each time, every time.I find that ethically repugnant so I choose not to do business there.</blockquote>

[QUOTE="Prowler573, post: 1475187, member: 561023"] Re: Wright's Sound Gallery One of my bad sticking points with them is their pricing generally tends towards the outrageous. $2/foot for 4awg wire? I understand retail is retail but shoot! My main beef with them, however, is their corporate sales policy which is literally 'Fleece Every Customer That Walks In The Door For As Much As Humanly Possible.' Up to and including sending their sales staff to classes where they are taught to upsell to an exponential level especially if they get a somewhat obviously affluent customer. Now I don't begrudge a good salesperson getting the most out of every customer relationship. But, like all things, I think there should be an ethical limit to certain behavior. Example: An elderly woman, undoubtedly someone's "Granny," buys a new car and it comes stock with a CD player and no cassette. Well, this is a problem because the only media Granny owns music on is four-track cassette tapes. [IMG]//content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif[/IMG] Poor Granny... Granny rocks on up the street to Wright's because she recalls her grandson talking about them selling car radios so she reckons there ought to be someone in there that can help her out. She goes in and explains what she needs and why (getting rid of the OEM CD and replacing it with a cassette receiver....yes, they still make 'em...) but admittedly knows very little about them. Joe Salesguy's eyes light up and he can just smell the commission! So our guy Joe engages Granny in a long diatribe about "this" stereo is the only one we have that will fit properly in your car....and then if you replace your stock radio with "this" one you'll then need to upgrade to "these" better quality speakers lest this new radio blow out your old ones.....and unfortunately to get the best sound out of "these" speakers you'll have to get "that" amplifier which will require "one of these" install kits and to put all of this in your car it will require a fee of "! edited for obscenity !* "Well," Granny thinks, "Joe Salesguy sure seems like a nice young man and such a nice fella wouldn't steer me wrong so it must be that I need all this stuff to be able to listen to my tapes." [IMG]//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif[/IMG] Granny came in looking for something that should have cost her no more than $150 tops and leaves about a grand lighter. I'll tell you the truth, man, 'cause I've seen it too many times but scenarios like the above-descibed aren't as uncommon as one might think. Wright's specifically [I]teaches[/I] their sales staff how to make the above happen if at all possible ~ each time, every time. I find that ethically repugnant so I choose not to do business there. [/QUOTE]

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