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<blockquote data-quote="roarzorz" data-source="post: 6819580" data-attributes="member: 577193"><p>So many online guys forget that Sundown Audio is a dealer based product. It is very competitively priced against other dealer based products. What does that mean to the customer? It means you have dealers and reps all over the country to provide in person tech support to the consumers. It means consumers can visit their local dealer to pick up product in person instead of waiting on a shipment. You won't get that from factory direct companies. Now is there a dealer or rep everywhere? Not yet but we're working on that. Sundown Audio is expanding everyday and will not be limited by online sales only.</p><p></p><p>Sundown Audio has arguably the best warranty in the business. If you send a product in under warranty 99% of the time you get a brand new item immediately shipped back to you. Turn around time is very minimal. You will not get that kind of service with other companies. A lot of people don't even pay attention to the 5 year discount replacement warranty. I'm not aware of any other companies that offer that nor any other companies that do the trade-ins like Sundown Audio does. Jacob really does go above and beyond to ensure customer satisfaction.</p></blockquote><p></p>
[QUOTE="roarzorz, post: 6819580, member: 577193"] So many online guys forget that Sundown Audio is a dealer based product. It is very competitively priced against other dealer based products. What does that mean to the customer? It means you have dealers and reps all over the country to provide in person tech support to the consumers. It means consumers can visit their local dealer to pick up product in person instead of waiting on a shipment. You won't get that from factory direct companies. Now is there a dealer or rep everywhere? Not yet but we're working on that. Sundown Audio is expanding everyday and will not be limited by online sales only. Sundown Audio has arguably the best warranty in the business. If you send a product in under warranty 99% of the time you get a brand new item immediately shipped back to you. Turn around time is very minimal. You will not get that kind of service with other companies. A lot of people don't even pay attention to the 5 year discount replacement warranty. I'm not aware of any other companies that offer that nor any other companies that do the trade-ins like Sundown Audio does. Jacob really does go above and beyond to ensure customer satisfaction. [/QUOTE]
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