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<blockquote data-quote="kramster" data-source="post: 5466385" data-attributes="member: 579187">No, a personal dealing.............. he bought an item from me. e-mailed me and told me the item was damaged. Told me he would not file a claim since the package was not bubble wrapped. Later told me sub basket was actually damaged. Then even later told me the basket was actually broken, but all he really needed was the motor anyway and if I would give him a full refund he would forget the problem. I told him if he would not file a claim, please ship the item back and I would issue a full refund. He proceeded to send numerous profanity laced e-mails stating I was costing him money&nbsp; because he had already sold the motor (as one of his rebuilds). I even offered a discount, but he wanted a full refund. He filed a claim on Paypal, but paypal notified him the item had arrived and he had the option to keep or ship it back for the full refund I offered.He did ship the sub back. it looked as if the frame had been put in a vice and bent until broken (TCSounds LMS 4000, not a cheap sub). I paid the full refund and he proceeded to leave negative feedback on ebay, my first and ONLY negative in 10 years and over 2000 total feedback.......... (ebay name supplied by pm to anybody interested for verification and several sales/purchases on this site and diy)Everytime he e-mailed his story changed. Interspersed were the profanity laden e-mails. I felt I was being taken, but I stand behind EVERY item I sell 100%. The guy is VERY unprofessional. VERY rude and since I have talk to numerous people who can back up these same feelings.</blockquote>

[QUOTE="kramster, post: 5466385, member: 579187"] No, a personal dealing.............. he bought an item from me. e-mailed me and told me the item was damaged. Told me he would not file a claim since the package was not bubble wrapped. Later told me sub basket was actually damaged. Then even later told me the basket was actually broken, but all he really needed was the motor anyway and if I would give him a full refund he would forget the problem. I told him if he would not file a claim, please ship the item back and I would issue a full refund. He proceeded to send numerous profanity laced e-mails stating I was costing him money because he had already sold the motor (as one of his rebuilds). I even offered a discount, but he wanted a full refund. He filed a claim on Paypal, but paypal notified him the item had arrived and he had the option to keep or ship it back for the full refund I offered. He did ship the sub back. it looked as if the frame had been put in a vice and bent until broken (TCSounds LMS 4000, not a cheap sub). I paid the full refund and he proceeded to leave negative feedback on ebay, my first and ONLY negative in 10 years and over 2000 total feedback.......... (ebay name supplied by pm to anybody interested for verification and several sales/purchases on this site and diy) Everytime he e-mailed his story changed. Interspersed were the profanity laden e-mails. I felt I was being taken, but I stand behind EVERY item I sell 100%. The guy is VERY unprofessional. VERY rude and since I have talk to numerous people who can back up these same feelings. [/QUOTE]

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