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<blockquote data-quote="pro-rabbit" data-source="post: 7643945" data-attributes="member: 551878">I have worked for UPS back in my youth (I 100% agree with the OP) and have shipped with both UPS and FedEx as well as many other smaller logistical companies.For me UPS has never filed a claim not in my favor. If there is an incorrect charge they always refund the charge on the next invoice. FedEx caused me a ton of headache and getting a rep to contact me is like pulling teeth. So I no longer deal with FedEx do to that reason. If you can not manage to find time in 2 months to return my call after several repeated attempts to make contact on my end, I have no use for your services. When I did ship through FedEx I did notice they care less about my business then any other logistical company in business at this time. UPS has always worked with me over the years.The best results I have found is other logistical options though. All though they do charge a bit more, they have the best customer service and almost always are ahead of schedule. Not to mention I have never had one item damaged by any of the smaller companies.</blockquote>

[QUOTE="pro-rabbit, post: 7643945, member: 551878"] I have worked for UPS back in my youth (I 100% agree with the OP) and have shipped with both UPS and FedEx as well as many other smaller logistical companies. For me UPS has never filed a claim not in my favor. If there is an incorrect charge they always refund the charge on the next invoice. FedEx caused me a ton of headache and getting a rep to contact me is like pulling teeth. So I no longer deal with FedEx do to that reason. If you can not manage to find time in 2 months to return my call after several repeated attempts to make contact on my end, I have no use for your services. When I did ship through FedEx I did notice they care less about my business then any other logistical company in business at this time. UPS has always worked with me over the years. The best results I have found is other logistical options though. All though they do charge a bit more, they have the best customer service and almost always are ahead of schedule. Not to mention I have never had one item damaged by any of the smaller companies. [/QUOTE]

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