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<blockquote data-quote="Moble Enclosurs" data-source="post: 7643810" data-attributes="member: 634917">you got that that right. I sent a package out once with UPS and it was supposed to go to new jersey, but it was sent on a truck to Texas and then sent back to me, to ship it out again, because they didn&#039;t want to just send it there themselves from point a to point b, called a &quot;change of address request&quot; that they were supposed to do. Well, I got the package back at my place, and it was messed up pretty bad. Had the innards shooting out one of the sides. I called them and said I wanted it inspected before it was sent back out. They told me to take it to the local station to have it done. Well, behold.....it was in 3 pieces. Though it was insured, I was told to fix it myself and send it back out. So I did. I find out later I was charged for the trip for it going to Texas and back to me as well, so I went to the claims dept. And they said, they had to inspect it again in order to process the claim. Problem is.......it was already fixed and on its way to the owner(based on the initial recommendation of ups).So, I was charged extra 118.06 for it being shipped across half the states, being damaged in the process and fixing it myself as well as shipping it back out on my own costs. I never payed that extra costs so they sent me a letter saying they were taking me to court. I called them up, and explained how that was a bad idea.....andc the whole process.......and haven&#039;t heard from them since.That was my UPS experience. Since then, I use FedEx and have not had a single issue with them yet.Not to mention that UPS has a 33% damage rating. Meaning for every 3 packages sent out, one of them is messed up somehow.</blockquote>

[QUOTE="Moble Enclosurs, post: 7643810, member: 634917"] you got that that right. I sent a package out once with UPS and it was supposed to go to new jersey, but it was sent on a truck to Texas and then sent back to me, to ship it out again, because they didn't want to just send it there themselves from point a to point b, called a "change of address request" that they were supposed to do. Well, I got the package back at my place, and it was messed up pretty bad. Had the innards shooting out one of the sides. I called them and said I wanted it inspected before it was sent back out. They told me to take it to the local station to have it done. Well, behold.....it was in 3 pieces. Though it was insured, I was told to fix it myself and send it back out. So I did. I find out later I was charged for the trip for it going to Texas and back to me as well, so I went to the claims dept. And they said, they had to inspect it again in order to process the claim. Problem is.......it was already fixed and on its way to the owner(based on the initial recommendation of ups). So, I was charged extra 118.06 for it being shipped across half the states, being damaged in the process and fixing it myself as well as shipping it back out on my own costs. I never payed that extra costs so they sent me a letter saying they were taking me to court. I called them up, and explained how that was a bad idea.....andc the whole process.......and haven't heard from them since. That was my UPS experience. Since then, I use FedEx and have not had a single issue with them yet. Not to mention that UPS has a 33% damage rating. Meaning for every 3 packages sent out, one of them is messed up somehow. [/QUOTE]

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