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<blockquote data-quote="x2o" data-source="post: 5667330" data-attributes="member: 582175">Yeah, I&#039;ve spoken with Rusty a few times about product, general car audio information, and things of that nature and he always responded promptly and professionally.One of the benefits of direct. Since RE is now only through their dealer network, I don&#039;t even get to talk to them, or ship directly to them. Has to be shipped from a shop if I even want them to look at it apparently. Personally, I think it&#039;s ridiculous that I&#039;ve been waiting over 2 months for them to just LOOK at a tweeter. They&#039;ve definitely lost a customer on my behalf. I won&#039;t be purchasing things from them expecting warranty at all. It&#039;s not just my tweeter they have by the way, in the same shipment the shop sent out 3 of their very high end amps as well. RE/US Amps has not taken a look at anything yet.It&#039;s a nightmare. I&#039;m sure Rusty can provide better CS, even if he doesn&#039;t provide much at all it would still be better then RE&#039;s from my experience./rant.</blockquote>

[QUOTE="x2o, post: 5667330, member: 582175"] Yeah, I've spoken with Rusty a few times about product, general car audio information, and things of that nature and he always responded promptly and professionally. One of the benefits of direct. Since RE is now only through their dealer network, I don't even get to talk to them, or ship directly to them. Has to be shipped from a shop if I even want them to look at it apparently. Personally, I think it's ridiculous that I've been waiting over 2 months for them to just LOOK at a tweeter. They've definitely lost a customer on my behalf. I won't be purchasing things from them expecting warranty at all. It's not just my tweeter they have by the way, in the same shipment the shop sent out 3 of their very high end amps as well. RE/US Amps has not taken a look at anything yet. It's a nightmare. I'm sure Rusty can provide better CS, even if he doesn't provide much at all it would still be better then RE's from my experience. /rant. [/QUOTE]

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