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RE Audio-WORST customer service
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<blockquote data-quote="inanod" data-source="post: 457057" data-attributes="member: 555226"><p>- you damaged the sub, therefore it was not a manufacturer defect. you are responsible for the cost of the replacement.</p><p></p><p>- no company has the right to charge your CC without permission, regardless of it being on file or not. this is and will always be illegal.</p><p></p><p>as far as customer service is concerned, they should make the customer happy, especially when they are at fault. the charge should be reversed, they are the ones that made a serious mistake. being rude about the whole ordeal doesn't help smooth things over with the customer as well. if it were me, i would deny the CC charges.</p></blockquote><p></p>
[QUOTE="inanod, post: 457057, member: 555226"] - you damaged the sub, therefore it was not a manufacturer defect. you are responsible for the cost of the replacement. - no company has the right to charge your CC without permission, regardless of it being on file or not. this is and will always be illegal. as far as customer service is concerned, they should make the customer happy, especially when they are at fault. the charge should be reversed, they are the ones that made a serious mistake. being rude about the whole ordeal doesn't help smooth things over with the customer as well. if it were me, i would deny the CC charges. [/QUOTE]
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