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Car Audio Discussion
General Car Audio
Problem with Resonant Engineering Order
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<blockquote data-quote="jleecong" data-source="post: 511683" data-attributes="member: 554993"><p>Thanks for all the input.</p><p></p><p>Not trying to hate. I've been very happy and am sure I could call right now and get a "We are working on it. It will be shipping today or tomorrow.", but that doesn't help me know when they are going to be in. I need the truth not a make me happy answer.</p><p></p><p>My main complaint is having paid a long time before the item shipped. I've personally have had some talks with people because of similar situation. If a item is not in stock don't charge me for it, period. What happens if I call and cancel my order because I want another set of subs now (waited my 2-3 weeks). I now would have to wait for a credit to be applied making it take more time. Charging a customer for a item before you physically have it sitting in front of you isn't a good practice and will only cause problems.</p></blockquote><p></p>
[QUOTE="jleecong, post: 511683, member: 554993"] Thanks for all the input. Not trying to hate. I've been very happy and am sure I could call right now and get a "We are working on it. It will be shipping today or tomorrow.", but that doesn't help me know when they are going to be in. I need the truth not a make me happy answer. My main complaint is having paid a long time before the item shipped. I've personally have had some talks with people because of similar situation. If a item is not in stock don't charge me for it, period. What happens if I call and cancel my order because I want another set of subs now (waited my 2-3 weeks). I now would have to wait for a credit to be applied making it take more time. Charging a customer for a item before you physically have it sitting in front of you isn't a good practice and will only cause problems. [/QUOTE]
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Problem with Resonant Engineering Order
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