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One more greet thing from IBM
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<blockquote data-quote="VOA_NIGHTMARE" data-source="post: 1373190" data-attributes="member: 555504"><p><span style="font-family: 'Arial'"><span style="font-size: 12px">I don't know how they wrote this with a straight face. This was a real memo sent out by a computer company (IBM) to its employees in all seriousness. It went to all field engineers regarding a computer peripheral problem. The author of this memo was quite genuine. The engineers rolled on the floor! Especially note the last couple of sentences...</span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">To: Whom this may concern</span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Re: Replacement of mouse balls</span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">If a mouse fails to operate or should it perform erratically, it may need a ball replacement. </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Mouse balls are now available as FRU (Field Replacement Units). Because of the delicate nature of this procedure, replacement of mouse balls should only be attempted by properly trained personnel. </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Before proceeding, determine the type of mouse balls by examining the underside of the mouse. Domestic balls will be larger and harder than foreign balls. Ball removal procedures differ depending upon the manufacturer of the mouse. Foreign balls can be replaced using the pop off method. </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Domestic balls are replaced by using the twist off method.. Mouse balls are not usually static sensitive. However, excessive handling can result in sudden discharge. </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Upon completion of ball replacement, the mouse may be used immediately. It is recommended that each person have a pair of spare balls for maintaining optimum customer satisfaction. </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Any customer missing his balls should contact the local personnel in charge of removing and replacing these necessary items. </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px"> </span></span></p><p></p><p><span style="font-family: 'Arial'"><span style="font-size: 12px">Please keep in mind that a customer without properly working balls is an unhappy customer.</span></span></p></blockquote><p></p>
[QUOTE="VOA_NIGHTMARE, post: 1373190, member: 555504"] [FONT=Arial][SIZE=12px]I don't know how they wrote this with a straight face. This was a real memo sent out by a computer company (IBM) to its employees in all seriousness. It went to all field engineers regarding a computer peripheral problem. The author of this memo was quite genuine. The engineers rolled on the floor! Especially note the last couple of sentences...[/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]To: Whom this may concern[/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Re: Replacement of mouse balls[/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]If a mouse fails to operate or should it perform erratically, it may need a ball replacement. [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Mouse balls are now available as FRU (Field Replacement Units). Because of the delicate nature of this procedure, replacement of mouse balls should only be attempted by properly trained personnel. [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Before proceeding, determine the type of mouse balls by examining the underside of the mouse. Domestic balls will be larger and harder than foreign balls. Ball removal procedures differ depending upon the manufacturer of the mouse. Foreign balls can be replaced using the pop off method. [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Domestic balls are replaced by using the twist off method.. Mouse balls are not usually static sensitive. However, excessive handling can result in sudden discharge. [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Upon completion of ball replacement, the mouse may be used immediately. It is recommended that each person have a pair of spare balls for maintaining optimum customer satisfaction. [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Any customer missing his balls should contact the local personnel in charge of removing and replacing these necessary items. [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px] [/SIZE][/FONT][SIZE=12px][/SIZE] [FONT=Arial][SIZE=12px]Please keep in mind that a customer without properly working balls is an unhappy customer.[/SIZE][/FONT][SIZE=12px][/SIZE] [/QUOTE]
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