Reply to thread

Message

<blockquote data-quote="Paaco1981" data-source="post: 7024627" data-attributes="member: 583199">I have been shopping at Newegg for a very long time. Never had a prob and their CS is always great when needed. 2 years ago I bought a 28&quot; Viewsonic Monitor, which has a 3 year manuf warranty. It quit working last week so I contacted Viewsonic. After looking the serial up in their system, they told me it wasn&#039;t under warranty because it has been refurbished already. I contacted Newegg today to inquire about why my new monitor was actually a refurb, the CSR couldn&#039;t really tell me anything except that she was sending it to a supervisor to be investigated and that the supervisor would email me. I haven&#039;t received an email yet, but has anyone had this happen to them with newegg before? And how did it go?Kinda ****** because 2 years ago a 28&quot; monitor with 1920x1200 resolution was like $450. I&#039;m gonna be real upset if they don&#039;t somehow replace this thing with another 28&quot; LCD Monitor.</blockquote>

[QUOTE="Paaco1981, post: 7024627, member: 583199"] I have been shopping at Newegg for a very long time. Never had a prob and their CS is always great when needed. 2 years ago I bought a 28" Viewsonic Monitor, which has a 3 year manuf warranty. It quit working last week so I contacted Viewsonic. After looking the serial up in their system, they told me it wasn't under warranty because it has been refurbished already. I contacted Newegg today to inquire about why my new monitor was actually a refurb, the CSR couldn't really tell me anything except that she was sending it to a supervisor to be investigated and that the supervisor would email me. I haven't received an email yet, but has anyone had this happen to them with newegg before? And how did it go? Kinda ****** because 2 years ago a 28" monitor with 1920x1200 resolution was like $450. I'm gonna be real upset if they don't somehow replace this thing with another 28" LCD Monitor. [/QUOTE]

Verification