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Message: <blockquote data-quote="Canaan" data-source="post: 7684577" data-attributes="member: 566706">I usually go to Lowes over HD.  I own quite a few Rigid tools and have yet to have a problem from any of them.  My 2 Ridgid routers are still going like champs, one is ~4yrs old.  I also bought a Kobalt 11-drawer toolbox 2yrs ago, hell of a toolbox for the $.As for customer service, I'm not sure.  I pretty much put all big-box companies on the same level for CS.  Its a crap shoot from store to store, but being that I usually know what I'm looking for...I just ask simple questions and find my own ****.For lumber/MDF for the shop, I use a local lumber yard here in Monroe.  They are only ~1/2mile down the road, so its a quick trip if I need something on the fly.</blockquote>

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