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<blockquote data-quote="f1mclarenagr" data-source="post: 8042339" data-attributes="member: 624207"><p>I plan on posting the entire threaded email with them for my RMA... But it continues to go on after over 5 months and I don't want to until it is all over with. Turns out I was forgotten about...classiccccc. I sent them a bunch of emails asking for confirmation they received my alternator or they were working on it, or if they needed anything let me know...but never once did I hear back. I then resubmitted a new RMA asking what the mother **** was going on with my alternator and finally they got back to me. 2 weeks ago (now almost approaching 5 months) they just finally started testing it. I thought yay, I will have it back in a few weeks. Well yesterday I was asked for the ORIGINAL pictures I sent in with the god **** thing! They haven't even starting ******* doing anything with it. I could literally punch a hole through my screen right now I am so ******* pissed right now. Idk really makes me mad how bad customer support can be. Especially working in software development at a world wide company I would never personally or professionally treat a customer like this... Just my 1 cent now. You will get the rest when I post the entire email thread.</p><p></p><p>Alright I am done venting... This stuff is still up for grabs by the way.</p></blockquote><p></p>
[QUOTE="f1mclarenagr, post: 8042339, member: 624207"] I plan on posting the entire threaded email with them for my RMA... But it continues to go on after over 5 months and I don't want to until it is all over with. Turns out I was forgotten about...classiccccc. I sent them a bunch of emails asking for confirmation they received my alternator or they were working on it, or if they needed anything let me know...but never once did I hear back. I then resubmitted a new RMA asking what the mother **** was going on with my alternator and finally they got back to me. 2 weeks ago (now almost approaching 5 months) they just finally started testing it. I thought yay, I will have it back in a few weeks. Well yesterday I was asked for the ORIGINAL pictures I sent in with the god **** thing! They haven't even starting ******* doing anything with it. I could literally punch a hole through my screen right now I am so ******* pissed right now. Idk really makes me mad how bad customer support can be. Especially working in software development at a world wide company I would never personally or professionally treat a customer like this... Just my 1 cent now. You will get the rest when I post the entire email thread. Alright I am done venting... This stuff is still up for grabs by the way. [/QUOTE]
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