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ED cust service lacking?
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<blockquote data-quote="B0mberman" data-source="post: 273364" data-attributes="member: 548566"><p>Quote:</p><p></p><p>--------------------------------------------------------------------------------</p><p></p><p>Originally posted by conniption</p><p></p><p>i spoke to them today about some e dead that i ordered 3 weeks ago. they said htat theyve been swamped, but finally caught up around the fourth. chillout, anyone who has a problem, should just cancel their order, if u can wait for quality, go to bestbuy like josh points and chump out on a sony. that will show your style off better anyways. patience is a virtue, and the best things in life are worth waiting for.</p><p></p><p>--------------------------------------------------------------------------------</p><p></p><p>Get this....I ordered a 12" O series from ED and cancelled the order the next morning...they emailed me back with an "Ok, that shouldn't be a problem!"...and then about a week later, i come home after spending 2 bills on my new HU, and guess what I see...a huge white box with "Elemental Designs" label and a hefty 200 dollar bill on my credit card statement...not only is this lacking customer service, they have disappointed me greatly, but we're all human...the only thing is that this is going to be very difficult for me cuz I'm packing up my stuff and getting ready to go hit summer school and this has gotten in my way....but ED still has my complete respect...</p><p></p><p>peace.</p></blockquote><p></p>
[QUOTE="B0mberman, post: 273364, member: 548566"] Quote: -------------------------------------------------------------------------------- Originally posted by conniption i spoke to them today about some e dead that i ordered 3 weeks ago. they said htat theyve been swamped, but finally caught up around the fourth. chillout, anyone who has a problem, should just cancel their order, if u can wait for quality, go to bestbuy like josh points and chump out on a sony. that will show your style off better anyways. patience is a virtue, and the best things in life are worth waiting for. -------------------------------------------------------------------------------- Get this....I ordered a 12" O series from ED and cancelled the order the next morning...they emailed me back with an "Ok, that shouldn't be a problem!"...and then about a week later, i come home after spending 2 bills on my new HU, and guess what I see...a huge white box with "Elemental Designs" label and a hefty 200 dollar bill on my credit card statement...not only is this lacking customer service, they have disappointed me greatly, but we're all human...the only thing is that this is going to be very difficult for me cuz I'm packing up my stuff and getting ready to go hit summer school and this has gotten in my way....but ED still has my complete respect... peace. [/QUOTE]
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