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ED cust service lacking?
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<blockquote data-quote="ElementalG20" data-source="post: 271433" data-attributes="member: 544785"><p>500 speakers, each inspected personally, tested, and packaged by one person. Each shipping label, and serial number recorded......by one man. Many a customer calling with little idea of what they are doing.................huge ordeal for one man to handle. Most the new 'broken' speakers have actually been ones that have been damaged in shipping, or so it most certainly appears, but nobody is perfect, bound to be some the go bad...simple fact of life unfortunately. Does this mean nobody has the right to be angry with mistakes? IMHO.....no it doesnt, as long as you've made certain to do your part, (email or two, make the phone call, call back if something doesnt gettin take care of) not everything can be taken care of with one contact.....with any place of buisness, just the way it is. I hope you end up happy with the product, and hope that in the end everything works out, as Im sure it will. Best of luck, and dont be too afraid to pick up the phone //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif</p></blockquote><p></p>
[QUOTE="ElementalG20, post: 271433, member: 544785"] 500 speakers, each inspected personally, tested, and packaged by one person. Each shipping label, and serial number recorded......by one man. Many a customer calling with little idea of what they are doing.................huge ordeal for one man to handle. Most the new 'broken' speakers have actually been ones that have been damaged in shipping, or so it most certainly appears, but nobody is perfect, bound to be some the go bad...simple fact of life unfortunately. Does this mean nobody has the right to be angry with mistakes? IMHO.....no it doesnt, as long as you've made certain to do your part, (email or two, make the phone call, call back if something doesnt gettin take care of) not everything can be taken care of with one contact.....with any place of buisness, just the way it is. I hope you end up happy with the product, and hope that in the end everything works out, as Im sure it will. Best of luck, and dont be too afraid to pick up the phone [IMG]//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif[/IMG] [/QUOTE]
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ED cust service lacking?
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