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<blockquote data-quote="johnecon2001" data-source="post: 793127" data-attributes="member: 556589">I&#039;ll just ignore the first part of your post for now.I sent the email to the SUPPORT department. How is that the wrong devision? If you can show me the number or email address for the TECHNICAL support department on ECLIPSE&#039;s webpage... then I will personally kiss you ***.Because I like doing research on my own, and for the most part forgot to ask him.obviously unlike yourself I dont care about $25, when the exact same product sells on ebay for twice that amount. From the previous research I had done, I was 80% sure that I wouldn&#039;t need a special cable, but I wanted Eclipse to confirm that exact fact.But I did buy the deck authorized. And that alone should make them be more curtious to me. When I drop almost 600 for a kick ass deck, I better recieve SPARKLING customer service... on ANYTHING that has to do with it. remember I&#039;m the customer. if they fuck up and send me the wrong info, I have a right to be angry. They should not have replied in that way at all, and they should also have taken time to read the email before shooting it off into cyberspace.</blockquote>

[QUOTE="johnecon2001, post: 793127, member: 556589"] [B]I'll just ignore the first part of your post for now.[/B] [B]I sent the email to the SUPPORT department. How is that the wrong devision? If you can show me the number or email address for the TECHNICAL support department on ECLIPSE's webpage... then I will personally kiss you ***.[/B] [B]Because I like doing research on my own, and for the most part forgot to ask him.[/B] [B]obviously unlike yourself I dont care about $25, when the exact same product sells on ebay for twice that amount. From the previous research I had done, I was 80% sure that I wouldn't need a special cable, but I wanted Eclipse to confirm that exact fact.[/B] [B]But I did buy the deck authorized. And that alone should make them be more curtious to me. When I drop almost 600 for a kick a[/B][B][I]s[/I][/B][B]s deck, I better recieve SPARKLING customer service... on ANYTHING that has to do with it.[/B] [B] remember I'm the customer. if they fu[/B][B][I]c[/I][/B][B]k up and send me the wrong info, I have a right to be angry. They should not have replied in that way at all, and they should also have taken time to read the email before shooting it off into cyberspace.[/B] [/QUOTE]

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