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Car Audio Discussion
General Car Audio
Did I buy a defective Kenwood X997?
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<blockquote data-quote="sbelew" data-source="post: 8182418" data-attributes="member: 626394"><p>I've had 2 of these series of units, an x994 and an x995. The x994 had a noise problem right out of the box. Luckily I had bought it from Crutchfield and they replaced it with the x995 with no hassles at all. It worked fine for a while, then started having problems similar to what you are experiencing. This time I called Kenwood and was told to have the vehicle battery checked, which I did. It was several years old anyway, so I had a new battery installed and it solved the problem. Recently though, the unit has developed a noise problem, same as the x994 did. I pulled it out and put my old Pioneer el cheapo HU in and the noise is gone. I did manage to find a place out in Seattle that repairs them (Second Time Audio) and gives a 60 or 90 day warranty. Was quoted $90 over the phone but I haven't decided if I want to get it repaired or replace it with something else. Its a shame really, they are nice units.</p></blockquote><p></p>
[QUOTE="sbelew, post: 8182418, member: 626394"] I've had 2 of these series of units, an x994 and an x995. The x994 had a noise problem right out of the box. Luckily I had bought it from Crutchfield and they replaced it with the x995 with no hassles at all. It worked fine for a while, then started having problems similar to what you are experiencing. This time I called Kenwood and was told to have the vehicle battery checked, which I did. It was several years old anyway, so I had a new battery installed and it solved the problem. Recently though, the unit has developed a noise problem, same as the x994 did. I pulled it out and put my old Pioneer el cheapo HU in and the noise is gone. I did manage to find a place out in Seattle that repairs them (Second Time Audio) and gives a 60 or 90 day warranty. Was quoted $90 over the phone but I haven't decided if I want to get it repaired or replace it with something else. Its a shame really, they are nice units. [/QUOTE]
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Did I buy a defective Kenwood X997?
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