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<blockquote data-quote="hispls" data-source="post: 8584784" data-attributes="member: 614752">The issue isn&#039;t so much build time, but just keeping the buyer informed on the status and estimated time of completion.That said, I have seen people advise against Fi products due to slow build times and people here say they wouldn&#039;t buy them because of the same slow build times.I personally don&#039;t do business with Sundown anymore for this exact reason, they&#039;re just too big to care about my little 700-800$ orders and after they became unable to respond to my emails like they used to I stopped spending my money there.&nbsp; In the case of Sundown, they have moved more towards using distributors to deal with the volume they now sell which is fine.&nbsp; Their product is still solid and I&#039;d be confident I wouldn&#039;t get ripped off from them, but there&#039;s always a newer or hungrier guy in this business that&#039;ll answer his phone nights and weekends and provide a more personal experience for those who value that.I would never ever do business with someone with whom I needed to join faceberg to communicate.&nbsp; How do you have time to look at social media but not reply to emails from people who&#039;s money you took a month ago?This is bad business plain and simple.&nbsp; Mike seems like a real enthusiast, good guy, and by all accounts his alternators are solid, but this needs to be sorted out.</blockquote>

[QUOTE="hispls, post: 8584784, member: 614752"] The issue isn't so much build time, but just keeping the buyer informed on the status and estimated time of completion. That said, I have seen people advise against Fi products due to slow build times and people here say they wouldn't buy them because of the same slow build times. I personally don't do business with Sundown anymore for this exact reason, they're just too big to care about my little 700-800$ orders and after they became unable to respond to my emails like they used to I stopped spending my money there. In the case of Sundown, they have moved more towards using distributors to deal with the volume they now sell which is fine. Their product is still solid and I'd be confident I wouldn't get ripped off from them, but there's always a newer or hungrier guy in this business that'll answer his phone nights and weekends and provide a more personal experience for those who value that. I would never ever do business with someone with whom I needed to join faceberg to communicate. How do you have time to look at social media but not reply to emails from people who's money you took a month ago? This is bad business plain and simple. Mike seems like a real enthusiast, good guy, and by all accounts his alternators are solid, but this needs to be sorted out. [/QUOTE]

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