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<blockquote data-quote="Deadbeat" data-source="post: 7018149" data-attributes="member: 562342">now im not going to pretend that I know as much as most people on these forums, and I dont have any experience with DC equipment or really even their customer service because to be honest, I chose not to deal with their serviceBut what i do actually find funny is that you appear to be defending them tooth and nail. I mean, if your a fan boy, thats cool. . . Im partial to certain companies myself. But please dont try to talk down on me, or make it sound as if I am somehow in the wrong just because I dont like the way their customer service is set up.Could I have taken the time and sent multiple e-mails, placed calls, waited. . . do it all over again, wait a little more etc. . .yea, i guess i could have. But as a consumer, i chose a different company based on their customer service. I ordered my gear, received an email back from technical support regarding my enclosure recommendations, and received a response from customer service regarding my receipt of purchase all within a couple of hours. YOU CANT GET ANY MORE CONVENIENT THEN THAT!!!!Im just throwing it out there, because unfortunately, DC seems to have a great product . . . but the way they sell turns away customers like me who wants to know what they are getting and how much without having to track them down to get pricing and place orders.Simply comes down to this.&nbsp; . Audioque was a easier company to deal with then DC.</blockquote>

[QUOTE="Deadbeat, post: 7018149, member: 562342"] now im not going to pretend that I know as much as most people on these forums, and I dont have any experience with DC equipment or really even their customer service because to be honest, I chose not to deal with their service But what i do actually find funny is that you appear to be defending them tooth and nail. I mean, if your a fan boy, thats cool. . . Im partial to certain companies myself. But please dont try to talk down on me, or make it sound as if I am somehow in the wrong just because I dont like the way their customer service is set up. Could I have taken the time and sent multiple e-mails, placed calls, waited. . . do it all over again, wait a little more etc. . . yea, i guess i could have. But as a consumer, i chose a different company based on their customer service. I ordered my gear, received an email back from technical support regarding my enclosure recommendations, and received a response from customer service regarding my receipt of purchase all within a couple of hours. YOU CANT GET ANY MORE CONVENIENT THEN THAT!!!! Im just throwing it out there, because unfortunately, DC seems to have a great product . . . but the way they sell turns away customers like me who wants to know what they are getting and how much without having to track them down to get pricing and place orders. Simply comes down to this. . Audioque was a easier company to deal with then DC. [/QUOTE]

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