Menu
Forum
General Car Audio
Subwoofers
Speakers
Amplifiers
Head Units
Car Audio Build Logs
Wiring, Electrical and Installation
Enclosure Design & Construction
Car Audio Classifieds
Home Audio
Off-topic Discussion
The Lounge
What's new
Search forums
Gallery
New media
New comments
Search media
Members
Registered members
Current visitors
Classifieds Member Feedback
SHOP
Shop Head Units
Shop Amplifiers
Shop Speakers
Shop Subwoofers
Shop eBay Car Audio
Log in / Register
Forum
Search
Search titles and first posts only
Search titles only
Search titles and first posts only
Search titles only
Log in / Join
What’s new
Search
Search titles and first posts only
Search titles only
Search titles and first posts only
Search titles only
General Car Audio
Subwoofers
Speakers
Amplifiers
Head Units
Car Audio Build Logs
Wiring, Electrical and Installation
Enclosure Design & Construction
Car Audio Classifieds
Home Audio
Off-topic Discussion
The Lounge
What's new
Search forums
Menu
Reply to thread
Forum
Off-topic Discussion
The Lounge
DB-R electronics sucks
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="Mr.Ronin_2U" data-source="post: 6462261" data-attributes="member: 607520"><p>Here is all of the replies,show me where I was an a$$. I was very nice and respectful.</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/21/2009 18:24 PDT</p><p></p><p>I purchased the amplifier,and it blew my subwoofer and also a friends subwoofer and head unit. When the amp was installed in my car the charging system(battery ) light would stay on. I at first thought it was my alternator but as soon as I uninstallled the amp,the light went off and has not returned,then I find out it blew a voice coil on my subwoofer. I would like a full refund due to the fact I should not have to pay to ship it back and then return shipping for something that should have worked correctly when I bought it.</p><p></p><p>dB-r Electronics denied Michael Hayes's request for a $150.00 USD refund.</p><p></p><p>10/21/2009 18:34 PDT</p><p></p><p>From Seller - dB-r Electronics</p><p></p><p>10/21/2009 18:34 PDT</p><p></p><p>You are only entitled to warranty service on this item, as described in the original sale terms. We will issue a refund only at our sole discrection. If you would rather have your money back, send the product back to us, upon receipt we will issue refund</p><p></p><p>From Seller - dB-r Electronics</p><p></p><p>10/21/2009 18:36 PDT</p><p></p><p>We will refund you the shipping amount as well, up to $20. DO NOT overnight the package, use UPS Ground, Fed Ex ground, or USPS Priority Mail.</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/21/2009 18:46 PDT</p><p></p><p>Actually I will send in the amp then get the refund,since my sub is blown,there will be no way for me to test another amp in a timely manner,thanks</p><p></p><p>From Seller - dB-r Electronics</p><p></p><p>10/21/2009 18:57 PDT</p><p></p><p>No problem. Sorry it didn't work out. We have sold at least 25 of these things in the past 3 months and noone else has had such a serious problem with one, so not sure how this happened. We fully test (under load at 1 ohm up to fuse rating in current) every amp before it leaves here.</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/21/2009 19:03 PDT</p><p></p><p>So,you will refund me for the amp? I have no doubt about your ability to fix amps,but as you said sometimes they are unfixable. I appreciate your professionalism. I am also sorry it didn't work out.</p><p></p><p>From Seller - dB-r Electronics</p><p></p><p>10/21/2009 19:17 PDT</p><p></p><p>Yes, as soon as we receive the amplifier back here at the shop we will refund you. We cannot issue a refund until the merchandise is returned. That's pretty much the policy anywhere you buy stuff.</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/21/2009 19:22 PDT</p><p></p><p>I understand,I will ship it out,next week.Thanks again</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/21/2009 19:24 PDT</p><p></p><p>I understand,I will ship it out,next week.Thanks again</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/28/2009 09:27 PDT</p><p></p><p>I just talked to you on the phone,just want to get it in writing that this is the address i am to ship to? I will be shipping it out today and will provide a tracking number. Is there anything else i need,like a reference number?</p><p></p><p>dB-r Electronics</p><p></p><p>11861 Schmidt Rd</p><p></p><p>Waller, TX 77484</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>10/28/2009 12:26 PDT</p><p></p><p>Amp is shipped here is the tracking number</p><p></p><p>764437210028875</p><p></p><p>Also,you said said you will also give 20.00 on shipping,i paid 33.35. So the 20.00 towards that would be greatly appreciated.</p><p></p><p>From Seller - dB-r Electronics</p><p></p><p>10/28/2009 12:41 PDT</p><p></p><p>Yes that is correct. No, nothing else needed, as soon as it arrives I will refund your money. For future reference, the SAE-1200's are the bottom of the barrel sundown amps, while the new v2 SAE-1200D will be much more reliable, still the SAZ line is what I personally would spend my money on. The SAE-1200D=cheap china amp, the SAZ line is top of the line Korean built amps. Just FYI. Though you probably already know this.</p><p></p><p>From Buyer - Michael Hayes</p><p></p><p>11/3/2009 18:00 PST</p><p></p><p>Package was delivered.</p><p></p><p>From Seller - dB-r Electronics</p><p></p><p>11/4/2009 09:30 PST</p><p></p><p>Received the amplifier back here, thanks for including the remote by the way... The amplifier only had 1 small problem, with the input board (the board the RCA's, GAIN, etc are all on), and matter of fact it still worked fine, but had lower than normal output. Upon touching up a few solder connections on the input board all is well and amplifier functions exactly as it should, have been testing it for over 30 minutes now at full volume, have dropped it on the desk a few times checking for intermittent problems and have found none. Issuing refund now anyway, as to resolve this matter with this customer.</p><p></p><p>A Refund was issued.</p><p></p><p>11/4/2009 09:31 PST</p></blockquote><p></p>
[QUOTE="Mr.Ronin_2U, post: 6462261, member: 607520"] Here is all of the replies,show me where I was an a$$. I was very nice and respectful. From Buyer - Michael Hayes 10/21/2009 18:24 PDT I purchased the amplifier,and it blew my subwoofer and also a friends subwoofer and head unit. When the amp was installed in my car the charging system(battery ) light would stay on. I at first thought it was my alternator but as soon as I uninstallled the amp,the light went off and has not returned,then I find out it blew a voice coil on my subwoofer. I would like a full refund due to the fact I should not have to pay to ship it back and then return shipping for something that should have worked correctly when I bought it. dB-r Electronics denied Michael Hayes's request for a $150.00 USD refund. 10/21/2009 18:34 PDT From Seller - dB-r Electronics 10/21/2009 18:34 PDT You are only entitled to warranty service on this item, as described in the original sale terms. We will issue a refund only at our sole discrection. If you would rather have your money back, send the product back to us, upon receipt we will issue refund From Seller - dB-r Electronics 10/21/2009 18:36 PDT We will refund you the shipping amount as well, up to $20. DO NOT overnight the package, use UPS Ground, Fed Ex ground, or USPS Priority Mail. From Buyer - Michael Hayes 10/21/2009 18:46 PDT Actually I will send in the amp then get the refund,since my sub is blown,there will be no way for me to test another amp in a timely manner,thanks From Seller - dB-r Electronics 10/21/2009 18:57 PDT No problem. Sorry it didn't work out. We have sold at least 25 of these things in the past 3 months and noone else has had such a serious problem with one, so not sure how this happened. We fully test (under load at 1 ohm up to fuse rating in current) every amp before it leaves here. From Buyer - Michael Hayes 10/21/2009 19:03 PDT So,you will refund me for the amp? I have no doubt about your ability to fix amps,but as you said sometimes they are unfixable. I appreciate your professionalism. I am also sorry it didn't work out. From Seller - dB-r Electronics 10/21/2009 19:17 PDT Yes, as soon as we receive the amplifier back here at the shop we will refund you. We cannot issue a refund until the merchandise is returned. That's pretty much the policy anywhere you buy stuff. From Buyer - Michael Hayes 10/21/2009 19:22 PDT I understand,I will ship it out,next week.Thanks again From Buyer - Michael Hayes 10/21/2009 19:24 PDT I understand,I will ship it out,next week.Thanks again From Buyer - Michael Hayes 10/28/2009 09:27 PDT I just talked to you on the phone,just want to get it in writing that this is the address i am to ship to? I will be shipping it out today and will provide a tracking number. Is there anything else i need,like a reference number? dB-r Electronics 11861 Schmidt Rd Waller, TX 77484 From Buyer - Michael Hayes 10/28/2009 12:26 PDT Amp is shipped here is the tracking number 764437210028875 Also,you said said you will also give 20.00 on shipping,i paid 33.35. So the 20.00 towards that would be greatly appreciated. From Seller - dB-r Electronics 10/28/2009 12:41 PDT Yes that is correct. No, nothing else needed, as soon as it arrives I will refund your money. For future reference, the SAE-1200's are the bottom of the barrel sundown amps, while the new v2 SAE-1200D will be much more reliable, still the SAZ line is what I personally would spend my money on. The SAE-1200D=cheap china amp, the SAZ line is top of the line Korean built amps. Just FYI. Though you probably already know this. From Buyer - Michael Hayes 11/3/2009 18:00 PST Package was delivered. From Seller - dB-r Electronics 11/4/2009 09:30 PST Received the amplifier back here, thanks for including the remote by the way... The amplifier only had 1 small problem, with the input board (the board the RCA's, GAIN, etc are all on), and matter of fact it still worked fine, but had lower than normal output. Upon touching up a few solder connections on the input board all is well and amplifier functions exactly as it should, have been testing it for over 30 minutes now at full volume, have dropped it on the desk a few times checking for intermittent problems and have found none. Issuing refund now anyway, as to resolve this matter with this customer. A Refund was issued. 11/4/2009 09:31 PST [/QUOTE]
Insert quotes…
Verification
Post reply
Forum
Off-topic Discussion
The Lounge
DB-R electronics sucks
Top
Menu
What's new
Forum list
