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Consumer Rights - Faulty Products
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<blockquote data-quote="JonnyAlpha" data-source="post: 8542879" data-attributes="member: 671863"><p>Hi;</p><p></p><p>I purchased a Rockford Fosgate complete amplifier wiring kit and half way through the installation I noticed that part way along the battery cable there appeared to be some swelling caused by possibly corrosion or some defect in the wire?</p><p></p><p>I contacted the company who responded with an apology and said:</p><p></p><p>"this would have to be returned complete as received and we will send out a brand new kit for you"</p><p></p><p>How on earth can I return it as a complete uint when I have cut the speaker wires, battery positive and negative cables to fit, soldered on several of the connectors!!</p><p></p><p>Where do I stand should I just ask them to replace the faulty cable? What am I entitled to?</p><p></p><p>Thanks for any advice.</p></blockquote><p></p>
[QUOTE="JonnyAlpha, post: 8542879, member: 671863"] Hi; I purchased a Rockford Fosgate complete amplifier wiring kit and half way through the installation I noticed that part way along the battery cable there appeared to be some swelling caused by possibly corrosion or some defect in the wire? I contacted the company who responded with an apology and said: "this would have to be returned complete as received and we will send out a brand new kit for you" How on earth can I return it as a complete uint when I have cut the speaker wires, battery positive and negative cables to fit, soldered on several of the connectors!! Where do I stand should I just ask them to replace the faulty cable? What am I entitled to? Thanks for any advice. [/QUOTE]
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