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Computer Gurus...Help me find a laptop!
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<blockquote data-quote="tpmeredith" data-source="post: 7228215" data-attributes="member: 625173"><p>I agree, my only complaint when it comes to working on their products is they tend to use ridiculous tools (Suction cups aka plunger things) and have extreme processes to replace simple parts. To replace a video card in most Imacs (including the late 2010 ones) you must take practically everything out, the screen, motherboard (because the video card is screwed into the board), the dvd drive, PSU, etc.</p><p></p><p>I wish they'd take a lesson from Dell products in terms of "Using x amount of less screws in our designs saves us x million dollars"</p><p></p><p>When Dell learned that, they transformed from the old 100lb desktops they used to make to the simple desktops they have now with plastic sliding cages / etc.</p><p></p><p>On a note with your Ipod, call applecare. Tell them what happened, people at the "genius bars" not only tend to be as incompetent as geeksquad employees, they also have no access to granting extensions on warranty work. Had some people work at my store who worked at the apple stores right before working for us, and they had to ask how to reset a password for snow leopard, etc. Simple questions. With my Imac I got it because it had a failing board. Got it for 100 bux. I got on chat with a service admin (since I have an apple tech login I can chat directly with them), told them the serial number and asked if they would make an exception. They said no, however I expected this and knew that the first person would likely have no access, so I asked to speak with his boss, an SPS admin. He said yes //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif They promptly mailed us a board with a return label for old board and I replaced it.</p><p></p><p>So now I have an Imac that is 1yr 6 months old that I got for 100 bux</p><p></p><p>That being said, I honestly think apple is going downhill in terms of corporate-level image. They tried to advertise with the "1984" commercial, now they are sending lawyer squads after reporters who "Find the iphone in bars" because they want it so secretive.</p><p></p><p>When it comes to the hardware, I mean there's no sense in them re-inventing the wheel. Intel is on top of any common benchmark right now, why go to the effort of redesigning a CPU just for unique-ness? They'd cost even MORE than they already do. I see what you're saying, even redesigning chipsets on the board seems pointless. They know what works so they stick with it.</p><p></p><p>I agree the price is steep, however I compare them to BMW. Sure you can get a matching 400-500hp car for 10-20 grand less, but that's not why you buy a BMW. Take the CTS-V vs the M5 for example. The CTS-V is ~20-30k cheaper, performs better in most categories and still looks pretty good. With that said why would anyone buy an M5? Because they're luxury cars. I'm sure this comparison will spark another debate altogether however.</p></blockquote><p></p>
[QUOTE="tpmeredith, post: 7228215, member: 625173"] I agree, my only complaint when it comes to working on their products is they tend to use ridiculous tools (Suction cups aka plunger things) and have extreme processes to replace simple parts. To replace a video card in most Imacs (including the late 2010 ones) you must take practically everything out, the screen, motherboard (because the video card is screwed into the board), the dvd drive, PSU, etc. I wish they'd take a lesson from Dell products in terms of "Using x amount of less screws in our designs saves us x million dollars" When Dell learned that, they transformed from the old 100lb desktops they used to make to the simple desktops they have now with plastic sliding cages / etc. On a note with your Ipod, call applecare. Tell them what happened, people at the "genius bars" not only tend to be as incompetent as geeksquad employees, they also have no access to granting extensions on warranty work. Had some people work at my store who worked at the apple stores right before working for us, and they had to ask how to reset a password for snow leopard, etc. Simple questions. With my Imac I got it because it had a failing board. Got it for 100 bux. I got on chat with a service admin (since I have an apple tech login I can chat directly with them), told them the serial number and asked if they would make an exception. They said no, however I expected this and knew that the first person would likely have no access, so I asked to speak with his boss, an SPS admin. He said yes [IMG]//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif[/IMG] They promptly mailed us a board with a return label for old board and I replaced it. So now I have an Imac that is 1yr 6 months old that I got for 100 bux That being said, I honestly think apple is going downhill in terms of corporate-level image. They tried to advertise with the "1984" commercial, now they are sending lawyer squads after reporters who "Find the iphone in bars" because they want it so secretive. When it comes to the hardware, I mean there's no sense in them re-inventing the wheel. Intel is on top of any common benchmark right now, why go to the effort of redesigning a CPU just for unique-ness? They'd cost even MORE than they already do. I see what you're saying, even redesigning chipsets on the board seems pointless. They know what works so they stick with it. I agree the price is steep, however I compare them to BMW. Sure you can get a matching 400-500hp car for 10-20 grand less, but that's not why you buy a BMW. Take the CTS-V vs the M5 for example. The CTS-V is ~20-30k cheaper, performs better in most categories and still looks pretty good. With that said why would anyone buy an M5? Because they're luxury cars. I'm sure this comparison will spark another debate altogether however. [/QUOTE]
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