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Best Buy's sneaky tricks.
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<blockquote data-quote="audiolife" data-source="post: 5423518" data-attributes="member: 541383"><p>I can not stand BB. When I worked there they did not honor a service plan because they had a "bad day" stats wise and sent them to another local store..funny part was they had their replacement deck up on the shelf (like 45 of them). Also when they "grade you" if you get a service plan out they give you good score but if you go on and on about them and the customer still says no the managers get all butt hurt because you make the sale without the plan. Also I got sick and tired of training my boss.//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif Funniest part about them also is your bosses seem to think everything that is bought there is a "same day install". I had a manager over ride what I told a sales person about doing a same day install on a remote start. We didn't have all the peices needed to make it work and the manager thought telling me I had to do it was going to make it magically work. Caused the customer 45 minutes of frustration from THE MANAGER not knowing wtf he was doing. Same manager tried to say a remote start install was a 30 minute process in a busy bay causing a really good installer to get wrote up...that manager never even looked at the extra parts that were needed to make it work there either LOL....Number pushers have no business managing a store where they do not know what it involved in installing. Funny part about it is the regonial ended up thinking I was right LOL. That same manager was on duty when about 6k in damages happened back in the bay and 2/3s of them were his rush jobs. He seemed to think 1 installer should beable to do a trunk dynamat job 3 amp 4 speaker + sub install and a remote start in 3 hours LOL</p></blockquote><p></p>
[QUOTE="audiolife, post: 5423518, member: 541383"] I can not stand BB. When I worked there they did not honor a service plan because they had a "bad day" stats wise and sent them to another local store..funny part was they had their replacement deck up on the shelf (like 45 of them). Also when they "grade you" if you get a service plan out they give you good score but if you go on and on about them and the customer still says no the managers get all butt hurt because you make the sale without the plan. Also I got sick and tired of training my boss.[IMG]//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif[/IMG] Funniest part about them also is your bosses seem to think everything that is bought there is a "same day install". I had a manager over ride what I told a sales person about doing a same day install on a remote start. We didn't have all the peices needed to make it work and the manager thought telling me I had to do it was going to make it magically work. Caused the customer 45 minutes of frustration from THE MANAGER not knowing wtf he was doing. Same manager tried to say a remote start install was a 30 minute process in a busy bay causing a really good installer to get wrote up...that manager never even looked at the extra parts that were needed to make it work there either LOL....Number pushers have no business managing a store where they do not know what it involved in installing. Funny part about it is the regonial ended up thinking I was right LOL. That same manager was on duty when about 6k in damages happened back in the bay and 2/3s of them were his rush jobs. He seemed to think 1 installer should beable to do a trunk dynamat job 3 amp 4 speaker + sub install and a remote start in 3 hours LOL [/QUOTE]
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