Menu
Forum
General Car Audio
Subwoofers
Speakers
Amplifiers
Head Units
Car Audio Build Logs
Wiring, Electrical and Installation
Enclosure Design & Construction
Car Audio Classifieds
Home Audio
Off-topic Discussion
The Lounge
What's new
Search forums
Gallery
New media
New comments
Search media
Members
Registered members
Current visitors
Classifieds Member Feedback
SHOP
Shop Head Units
Shop Amplifiers
Shop Speakers
Shop Subwoofers
Shop eBay Car Audio
Log in / Register
Forum
Search
Search titles and first posts only
Search titles only
Search titles and first posts only
Search titles only
Log in / Join
What’s new
Search
Search titles and first posts only
Search titles only
Search titles and first posts only
Search titles only
General Car Audio
Subwoofers
Speakers
Amplifiers
Head Units
Car Audio Build Logs
Wiring, Electrical and Installation
Enclosure Design & Construction
Car Audio Classifieds
Home Audio
Off-topic Discussion
The Lounge
What's new
Search forums
Menu
Reply to thread
Forum
CarAudio.com Classifieds
Car Audio Classifieds
Aura Tweets Are Back! Get Them Quick!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="tid9" data-source="post: 822371" data-attributes="member: 551078"><p>OK DESERTHEAT, lets clear this up. I kept all our email communication and can accurately tell this story!!!!</p><p></p><p>I ordered these tweets for a project I was in the process of completing early in March. The tweets I had installed did not have the sound I was looking for so I decided to pull them out and just order the auras.</p><p></p><p>I pulled the old tweets out and I paid on <strong>MARCH 2nd</strong> for the auras. The tweets were supposed to be sent "3-4 day priority mail" according to you, so I figure that my system would be up and running in about a week.</p><p></p><p>Between <strong>March 2nd </strong> and <strong>March 16th </strong> I emailed you asking for a tracking # twice. I never received a tracking number only this message on <strong>March 7th </strong> :"Yes we did and it is a delivery confirmation # for our records to insure you receive it. That is the way the usps works, it is not a tracking #. They should arrive anytime now for ya!" (So I assumed I would get them within the next few days.)</p><p></p><p><strong>March 16th </strong> comes and goes with no speakers. ( This is 2 weeks after I sent payment)</p><p></p><p>Then on <strong>March 20th </strong> (18 days after I paid) you sent a message saying that my tweets had went to another customer in Kansas and that I would have my tweets in a few days. (It took you almost 3 weeks after I paid for you to figure this out!!!!????)</p><p></p><p>So between <strong>March 2nd </strong> and <strong>March 20th </strong> you only contacted me twice about my order after I sent emails on numerous occasions asking for a tracking # or the status of my order. (What kind of customer service is that?????)</p><p></p><p>On about <strong>March 22nd </strong> I sent the first mean spirited email asking for a refund or my product. (This is is after 3 weeks of you giving me the run around)</p><p></p><p>On <strong>March 26th </strong> you informed me that you wife had been in an accident and I apologized and told you to ship them whenever you got a chance.</p><p></p><p>On <strong>march 28th </strong> you sent me an email saying they would be shipped out the next day and that you apologized. I informed you that I understood your situation and that shipping the next day was fine.</p><p></p><p><strong>March 28th </strong> was the last email you sent me. I sent you numerous emails after that asking for a tracking # and you NEVER REPLIED.</p><p></p><p>I even posted on this forum IN THIS THREAD <strong>April 3rd </strong> asking that you contact me directly about my order.</p><p></p><p>It was only AFTER THEN, that I sent emails threating to file a claim with paypal and the internet crimes division of the FBI.</p><p></p><p>I don't know what kind of business you run, but I am used to better customer service than you provide and don't appreciate you trying to tarnish my name on this board.</p><p></p><p>This situation could have been totally avoided if you would have provided better customer service and kept me informed on the status of my order. You waited 3 weeks to tell me you had made a mistake and I was pissed by then b/c you had promised 3-4 day delivery.</p><p></p><p>THE FACT STILL REMAINS THAT I PAID FOR MY ORDER ON <strong>MARCH 2ND </strong> AND I AM JUST NOW GETTING MY ORDER ON <strong>APRIL 8th</strong>. THAT IS OVER A MONTH AND IS UNACCEPTABLE BY ANYONES STANDARDS. I WAS A PAYING CUSTOMER AND HAD NOTHING TO SHOW FOR MY THE MONEY I HAD SENT YOU.</p></blockquote><p></p>
[QUOTE="tid9, post: 822371, member: 551078"] OK DESERTHEAT, lets clear this up. I kept all our email communication and can accurately tell this story!!!! I ordered these tweets for a project I was in the process of completing early in March. The tweets I had installed did not have the sound I was looking for so I decided to pull them out and just order the auras. I pulled the old tweets out and I paid on [B]MARCH 2nd[/B] for the auras. The tweets were supposed to be sent "3-4 day priority mail" according to you, so I figure that my system would be up and running in about a week. Between [B]March 2nd [/B] and [B]March 16th [/B] I emailed you asking for a tracking # twice. I never received a tracking number only this message on [B]March 7th [/B] :"Yes we did and it is a delivery confirmation # for our records to insure you receive it. That is the way the usps works, it is not a tracking #. They should arrive anytime now for ya!" (So I assumed I would get them within the next few days.) [B]March 16th [/B] comes and goes with no speakers. ( This is 2 weeks after I sent payment) Then on [B]March 20th [/B] (18 days after I paid) you sent a message saying that my tweets had went to another customer in Kansas and that I would have my tweets in a few days. (It took you almost 3 weeks after I paid for you to figure this out!!!!????) So between [B]March 2nd [/B] and [B]March 20th [/B] you only contacted me twice about my order after I sent emails on numerous occasions asking for a tracking # or the status of my order. (What kind of customer service is that?????) On about [B]March 22nd [/B] I sent the first mean spirited email asking for a refund or my product. (This is is after 3 weeks of you giving me the run around) On [B]March 26th [/B] you informed me that you wife had been in an accident and I apologized and told you to ship them whenever you got a chance. On [B]march 28th [/B] you sent me an email saying they would be shipped out the next day and that you apologized. I informed you that I understood your situation and that shipping the next day was fine. [B]March 28th [/B] was the last email you sent me. I sent you numerous emails after that asking for a tracking # and you NEVER REPLIED. I even posted on this forum IN THIS THREAD [B]April 3rd [/B] asking that you contact me directly about my order. It was only AFTER THEN, that I sent emails threating to file a claim with paypal and the internet crimes division of the FBI. I don't know what kind of business you run, but I am used to better customer service than you provide and don't appreciate you trying to tarnish my name on this board. This situation could have been totally avoided if you would have provided better customer service and kept me informed on the status of my order. You waited 3 weeks to tell me you had made a mistake and I was pissed by then b/c you had promised 3-4 day delivery. THE FACT STILL REMAINS THAT I PAID FOR MY ORDER ON [B]MARCH 2ND [/B] AND I AM JUST NOW GETTING MY ORDER ON [B]APRIL 8th[/B]. THAT IS OVER A MONTH AND IS UNACCEPTABLE BY ANYONES STANDARDS. I WAS A PAYING CUSTOMER AND HAD NOTHING TO SHOW FOR MY THE MONEY I HAD SENT YOU. [/QUOTE]
Insert quotes…
Verification
Post reply
Forum
CarAudio.com Classifieds
Car Audio Classifieds
Aura Tweets Are Back! Get Them Quick!
Top
Menu
What's new
Forum list
