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<blockquote data-quote="sundownz" data-source="post: 7919530" data-attributes="member: 549523">If I took you the wrong way, my apology, I do tend to get annoyed quickly when it seems like someone is attacking us for something we did not do -- so perhaps we are all clear now on both sides. It seems like this whole thread was building up to a massive witch hunt until it was brought to my attention -- when it&#039;s nothing more than a delayed communication.As far as &quot;nothing being offered&quot; -- as I said; it didn&#039;t get that far in the process yet. Brandon was verifying the product was no longer here and verifying the time-line -- at which point he came to me to ask me what I knew about it (last week) and we figured out it was the &quot;legendary&quot; 2.5 year old invoice -- and he just forgot to go back and e-mail the customer at that time presumably due to a distraction of some kind. That is all; there is no ill intent -- just a delay. It should have been two e-mails back to back but it simply got forgotten for a bit -- and a delay can certainly make things seem a different way.And I know how the net&#039; can be -- so here is &quot;proof&quot; of said coffee stained invoice from the shipping table to remind us the customer never picked up the product; as a reminder for when we heard back :<img src="http://www.sundownaudio.com/misc/butler.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></blockquote>

[QUOTE="sundownz, post: 7919530, member: 549523"] If I took you the wrong way, my apology, I do tend to get annoyed quickly when it seems like someone is attacking us for something we did not do -- so perhaps we are all clear now on both sides. It seems like this whole thread was building up to a massive witch hunt until it was brought to my attention -- when it's nothing more than a delayed communication. As far as "nothing being offered" -- as I said; it didn't get that far in the process yet. Brandon was verifying the product was no longer here and verifying the time-line -- at which point he came to me to ask me what I knew about it (last week) and we figured out it was the "legendary" 2.5 year old invoice -- and he just forgot to go back and e-mail the customer at that time presumably due to a distraction of some kind. That is all; there is no ill intent -- just a delay. It should have been two e-mails back to back but it simply got forgotten for a bit -- and a delay can certainly make things seem a different way. And I know how the net' can be -- so here is "proof" of said coffee stained invoice from the shipping table to remind us the customer never picked up the product; as a reminder for when we heard back : [IMG]http://www.sundownaudio.com/misc/butler.jpg[/IMG] [/QUOTE]

Verification