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Message: <blockquote data-quote="nineball" data-source="post: 5946345" data-attributes="member: 585829">you will be back. i actually did the opposite and never bought from crutchfield. their prices were always higher than anyone else and i was looking for the cheapest price possible. however, as you said, if there was ever a problem it was weeks if not months before anything was resolved if it even got resolved with the cutrate sellers.i just ordered my 993 from them a few weeks back. i found it as low as ~$250 shipped and crutchfield was at $300. granted they include shipping and give you a free mounting kit (which i have no need for nor can i sell) but for $50 less i would have normally gone elsewhere. i did find a $20 off code and used that which brought my total down to $280.one of my amps developed a problem apparently the day i installed the hu. at the time i was certain that it was the new hu causing the problem and i called crutchfield to talk to them. i had already tested everything short of replacing the amp so the questions they asked were easy enough to answer. after about 4 mins the guy shipped me a new one, emailed me a ups lable for the old one and said install it when you can, the sooner the better then send us the old one. have a nice day.that is customer service and why i will most likely give crutchfield any future business i have. they may cost a little more upfront but they handle problems the way they should be handled. to this day I have not found an ebay seller who will first ship you an exchange and pay for return shipping on the item you bought from them.</blockquote>

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