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<blockquote data-quote="lombardo" data-source="post: 292707" data-attributes="member: 548429">3 phone calls?&nbsp; Maybe 3 phones called in a couple days plus another 2 or 3.I don&#039;t know how much work goes into redoing a whole subwoofer.&nbsp; But there is A LOT of wear on the frame and magnet.&nbsp; I.E Scratches large black marks.I didn&#039;t buy this subwoofer used in any way shape or form.&nbsp;&nbsp; I payed $369 for a new subwoofer.&nbsp; People should have to expect any less.Why would i want a full refund?&nbsp; I would need to pay shipping to give u back the driver.&nbsp; And anyhow people say it&#039;s a great driver so there&#039;s two losses.A 3rd party phone call?&nbsp; What was that?&nbsp; Do you mean my Dad calling you?&nbsp; I did that because apparently a couple of your staff don&#039;t enjoy talking to a 16 year old.&nbsp; Example...Hey i&#039;ll leave your number with the warranty rep and he&#039;ll give you a call back.&nbsp; I never got a call back.&nbsp;&nbsp; I think that a situation like this is best handled with adults.And i also feel that i&#039;m being quite reasonable on this.&nbsp; People have the right to get a word out about problems relating to companies.&nbsp; That way other people know these problems and the company also has feedback to improve upon.</blockquote>

[QUOTE="lombardo, post: 292707, member: 548429"] 3 phone calls? Maybe 3 phones called in a couple days plus another 2 or 3. I don't know how much work goes into redoing a whole subwoofer. But there is A LOT of wear on the frame and magnet. I.E Scratches large black marks. I didn't buy this subwoofer used in any way shape or form. I payed $369 for a new subwoofer. People should have to expect any less. Why would i want a full refund? I would need to pay shipping to give u back the driver. And anyhow people say it's a great driver so there's two losses. A 3rd party phone call? What was that? Do you mean my Dad calling you? I did that because apparently a couple of your staff don't enjoy talking to a 16 year old. Example...Hey i'll leave your number with the warranty rep and he'll give you a call back. I never got a call back. I think that a situation like this is best handled with adults. And i also feel that i'm being quite reasonable on this. People have the right to get a word out about problems relating to companies. That way other people know these problems and the company also has feedback to improve upon. [/QUOTE]

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