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<blockquote data-quote="dj2606" data-source="post: 7901112" data-attributes="member: 644373">so just called them and spoke with the manager, he said the ground being loose wouldn&#039;t cause an amp to go into protection mode. Which I know is bs, because anything with a shorted ground or no ground connect will stop working. He also said that they normally wedge rivets on the ground because with that much vibration one screw tends to back out. I said so normally you use a 5/16 ring terminal and screws that are much smaller than it wedged to hold a ground into place instead of one proper sized screw and a lock washer? That makes no sense to me, if they have had issues of with screws backing out finding a ground elsewhere besides the trunk seems like a logical procedure. Hmmmm, like maybe the seat bucket just before a trunk in a 2 door coupe, and what else would help is using the proper fu**ing screw you moron. I hate when someone messes up and instead of admitting their mistake has caused damage they deny &quot; Well that doesn&#039;t make sense it would do that, I sorry sir but I have been working car audio for several years and what you are describing isn&#039;t true.&quot; What happened to customer service?<img src="http://i1268.photobucket.com/albums/jj565/dg2606/2012-10-17111022.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" />sorry for the venting, but seriously this is ridiculous. Looks like I may be buying a new subwoofer</blockquote>

[QUOTE="dj2606, post: 7901112, member: 644373"] so just called them and spoke with the manager, he said the ground being loose wouldn't cause an amp to go into protection mode. Which I know is bs, because anything with a shorted ground or no ground connect will stop working. He also said that they normally wedge rivets on the ground because with that much vibration one screw tends to back out. I said so normally you use a 5/16 ring terminal and screws that are much smaller than it wedged to hold a ground into place instead of one proper sized screw and a lock washer? That makes no sense to me, if they have had issues of with screws backing out finding a ground elsewhere besides the trunk seems like a logical procedure. Hmmmm, like maybe the seat bucket just before a trunk in a 2 door coupe, and what else would help is using the proper fu**ing screw you moron. I hate when someone messes up and instead of admitting their mistake has caused damage they deny " Well that doesn't make sense it would do that, I sorry sir but I have been working car audio for several years and what you are describing isn't true." What happened to customer service? [IMG]http://i1268.photobucket.com/albums/jj565/dg2606/2012-10-17111022.jpg[/IMG] sorry for the venting, but seriously this is ridiculous. Looks like I may be buying a new subwoofer [/QUOTE]

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