Hahaha, thanks for your sympathy. Luckily it wasn't a sub install. But still, the installer was a hack.
Don't know about other stories, but as for me, I brought my wife's vehicle in to get her whole stock system upgraded from radio to new speakers and an amp. After finishing the install, my wife and I noticed that the installer did a hack job installing things in my wife's vehicle. Broken or missing clips and what not. I contacted one of the owners and he promised he would replace it for me but never did. Mind you, it won't hurt my pocket to replace the broken or missing clips but it was just the principle of it all. Also, after removing the door panels to my wife's vehicle to install some sound deadening material, I noticed that they reused the original factory speaker mounts and that it wasn't fully attached correctly. I was told by one of the owners, not Mauco btw, that they will make new speaker mounts for my vehicle but never did. Also, when the rear camera went out of my wife's vehicle, I took it back to Whitehorse Customz to check out what was the problem since they installed the camera, they advised me that I needed a new camera and warranty was not covered even though I had it installed for about 5 months. Needless to say, I went to another car audio shop and they actually did actual testing and they found that the reason my camera went out was due to the wiring getting frayed. Apparently the installer did a half a*s job installing the system and the wiring kept rubbing inside the floor panel which in turn frayed the covering.
This is just from my experience w/ Whitehorse Customz. The guy that builds the boxes is cool, but as far as his business partner, he's the reason I wouldn't go to that shop. They claim that they do full custom to basic installs, but if it's basic, they really don't give a **** about you. That's just my honest opinion on the shop.