Cant hear phone audio thru pioneer nex

[Bromagna]

I have a pioneer 7200nex in my car and never used to have any issues but as of recently i noticed, after trying to make a phonecall over bluetooth for the first time in a while, i cannot hear any phone audio. When i dial a number from my phone, my music on my headunit goes off like its switched over to a phone call. I can see on my phone that it is dialing as the time counter keeps going up and if i switch my phone over to speak, i can now hear the phone call. Also if i go under the actual "mode" part of my head unit and switch from like my radio over to "bluetooth audio" it then works and i can hear the phone call. I never used to have to do that. If my bluetooth was connected to my phone and i was listening to the radio, and made a call or got a call my radio would switch automatically over to the phone and i could hear and talk just fine. Any ideas?

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[dragon.breath 10+ year member]

Sometimes pioneer has software updates for car stereos on their website. You can try that, if not you may want to do a hard reset on the head unit.

 

[winkychevelle 10+ year member]

Usually when it does that it's time for a firmware update. That said my avh-x2800bs is a 2016 model and they haven't posted a firmware update for it in quite some time.

I'm planning on going up to there 9inch floating display for the new features but having my phone back would be nice as well.

Otherwise the radio does everything I want it to do. I just want Google maps on the radio more than anything

 

[Bromagna]

Normally when i would get a call or Make one it would automatically switch to bluetooth audio automatically. Now if i want to hear the call i have to manually switch to bt audio

 

[Bromagna]

Usually when it does that it's time for a firmware update. That said my avh-x2800bs is a 2016 model and they haven't posted a firmware update for it in quite some time.

I'm planning on going up to there 9inch floating display for the new features but having my phone back would be nice as well.

Otherwise the radio does everything I want it to do. I just want Google maps on the radio more than anything

Last week i got a new sd card and downloaded the new firmware from pioneer website and installed the new firmware in my car. I've had this same problem in the past i just dont remember what i was told to do to fix it