Bass knob not working

[IW9b4HC]

i got all my stuff installed the last two days and when it was all said and done my bass knob was unresponsive. it lights up letting me know its on but has no control over the bass. im running JL c3-650 components, a set of rockford tweeters and a 13tw5 thin line sub also by jl. all this is powered by a RF 10005xd punch amp. everything sounds great just that the bass knob is unresponsive. i can only control the bass from the amp settings. im using a punch eq bass knob that Rockford told me was the one for my amp. any suggestions?

[audiobaun]

Have you tried unplugging the remote wire from the amp, and the knobb yet, and reattatched securely?Check to make sure that the wire/cable isnt pinched somewhere