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    badstang123's Avatar
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    Ascendant Audio

    I just wanted to tell everyone that I would not recommend sending your buisness to them. I ordered a set of polymids on the 27th of June. They didn't ship them out until July 7th and then I recieved them on the 14th. I installed them the same day and one was bad right out of the box. I called and got a machine. They returned my call 2 days later and said they would ship another one out the same day. This was on the 18th. I called again on August 3rd and got a machine again. Shortly after I got an e-mail saying the speaker was shipped out that day. So for two weeks they didn't bother to ship the speaker that was supposed to be shipped out the same day. It's just a little annoying to me that it has taken this long to get **** done. The speaker being messed up isn't a big deal, things happen, but taking that long to ship out orders is ridiculous.







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    Re: Ascendant Audio

    wow... they only took 2 days to ship mine.




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    Re: Ascendant Audio

    ya, got my sub 5 days after i first called them



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    Re: Ascendant Audio

    Got my Sh*T quick to



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    Re: Ascendant Audio

    I don't know. The whole thing is absolutely amazing to me. It's ridiculous.




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    Re: Ascendant Audio

    make sure you take the slack out of the tinsels



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    Re: Ascendant Audio

    My order got shipped fairly fast too, they put it in a wooden case and shipped fedex so it didn't get damaged.

    I never had a problem with them, they're usually pretty good about things...sorry to hear that...however they are not that big of a company and they probably get backed up on all the orders they get.



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    Re: Ascendant Audio

    both times i ordered assassin subs, they came the next day.. sounds a little out of the ordinary for them.. i have never heard a word bad about them EVER



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    Re: Ascendant Audio

    Humm, Sorry to hear that. Like eveyone else has stated, never heard anything bad about any aspect of their stuff wether it be shipping or what not. I am still thinking about getting some 12's assasins this fall. I will keep my eyes open.




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    Re: Ascendant Audio

    AA does have a few horror stories...let me find emz.



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    Re: Ascendant Audio

    Quote Originally Posted by jasperpso
    i have never heard a word bad about them EVER
    Then you need to get out more often

    While this may be in the minority for them compared to the total of transactions they've conducted....it certainly isn't an isolated event.




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    Re: Ascendant Audio

    got my poly's pretty quick...with 5 days i would say..




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    Re: Ascendant Audio

    They where having a problem with the polys during that time.

    you arent the only one that got your poly's delayed.




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    Re: Ascendant Audio

    Quote Originally Posted by CBFryman2
    They where having a problem with the polys during that time.

    you arent the only one that got your poly's delayed.
    So they couldn't have, at the very least, sent an e-mail saying "hey, we're having a problem with the poly's right now, so unfortunately your replacements are going to be delayed" ?




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    Re: Ascendant Audio

    : ) not saying i am well read.. just that i havent heard this b4.. i hadnt.. but anything is possible.. i havent ordered polys... but they have been very helpful and quick for me



    Jasper
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